About The Role This role is for a Lead Full-Stack Developer, responsible for both hands-on development (60%) and team leadership/mentorship (40%). The position requires expertise in full-stack web development, particularly with Node.js, SQL, AngularJS, and ReactJS. The individual will be responsible for designing, developing, and optimizing web-based applications and internal business systems while ensuring security, scalability, and maintainability. Roles And Responsibilities Lead and mentor a team in designing, developing, and maintaining full-stack, web-based applications and tool-chains. Spend 60% of your time coding and contributing to development tasks, and 40% leading and mentoring the team. Architect, develop, and optimize internal and external business systems, interfaces, and databases, with a focus on Node.js and SQL as the primary tech stack. Translate business and functional requirements into comprehensive technical specifications. Develop new functionality with code and automated unit tests to ensure high-quality deliverables. Conduct code reviews to ensure adherence to team and industry standards, providing constructive feedback. Facilitate technical reviews, communicating design and functionality effectively across teams. Drive innovation while ensuring security and data protection in applications. Desired Candidate Profile 5+ years of experience in software development, with expertise in full-stack development (UI and backend). Proficient in JavaScript libraries and frameworks such as AngularJS, ReactJS, and Node.js. Strong knowledge of databases, especially SQL, including database design and optimization. Experience with web and mobile server-side technologies (HTML/CSS, JavaScript, XML, Query). Demonstrated experience with Agile methodologies and application lifecycle management. Proficient in object-oriented analysis and design across multiple programming languages. Familiarity with secure coding practices and data protection principles. Effective communication skills for collaborating with business partners and technical teams Job Type: Full-time Pay: Up to ₹75,000.00 per month Schedule: Day shift Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Full-stack development: 6 years (Required) Work Location: In person

Job Objective Successfully collaborate with Core team members to provide efficient support to Data protection and implementing policies on internal communications of the Company thereby controlling minimum data receiving by departments and employees eventually achieving Company’s long-term organizational goals. Specific responsibilities: Provide expert advice and educate employees on important data compliance requirements. Implementing measures and a privacy governance framework to manage data use in compliance with the GDPR/Privacy Act, including developing templates for data collection, assisting with data mapping, CRM control, Internal email policies and vendor management reviews. Ensuring that the [Company’s] IT systems and procedures comply with all relevant data privacy and protection law, regulation and policy (including in relation to the retention and destruction of data). Working with legal team within the company and, where necessary, outside counsel to help advise on local data privacy law issues Promoting effective work practices, working as a team member, and showing respect for co-workers. Collaborating with the IT team to maintain records of all data assets and exports, and maintaining a data security incident management plan to ensure timely remediation of incidents including impact assessments, security breach response, complaints, claims or notifications, and responding to subject access requests (SARs).. Draft new and amend existing internal data protection policies, guidelines, and procedures, in consultation with CEO. Deliver training across all business units to staff members who are involved in data handling or processing. Conduct audits to ensure compliance and to address potential issues. Maintain records of all data processing activities of the company. KEY SELECTION CRITERIA Qualification § Hold a degree in Computer science/Applications/Engineering/ Software engineering with good understanding in Data Protection Experience § 3 – 5 years experience in Data Management and protection Age 30 - 45 years Sex Female Computer skills Excellent skills in various CRM’s / Webmail applications such as Zoho, G-Suite, Outlook etc (Preferably Zoho) Functional skills § Three or more years of experience in data protection compliance or related field. § Expertise in data protection laws and practices, including deep understanding of GDPR/Privacy act. § Experience in a legal, audit, or risk management role. § Strong project management and managerial skills. § Strong project management skills § Ability to work effectively under pressure and to manage sensitive and confidential information. § Excellent verbal and written communication skills, with strong attention to detail Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Experience: Zoho: 3 years (Required) CRM software: 2 years (Required) Location: Thrissur, Kerala (Required) Work Location: In person

Job Objective Successfully collaborate with marketing team members to provide efficient support to all verticals of the Company thereby promoting Company’s brand, products, and services eventually achieving Company’s long-term organizational goals. Specific responsibilities: Planning and overseeing the development of company advertisements. Conceive and implement concepts, guidelines and strategies in various creative projects and oversee them to completion. Liaise with Social media, Influencers, Medias, Other regional Marketing agencies for creative development and marketing campaigns Create ideas for brand awareness, trust building and PR campaigns Lead brainstorming/creative sessions to generate ideas. Write and design unique and well-crafted copy that meet clients’ needs as well as our own. Revise content and presentations, approve/reject ideas, provide feedback to the team. Train and guide subordinates into accomplished professionals. Negotiating advertisements/campaigns contracts. Monitor results of team efforts and propose actions for the future. KEY SELECTION CRITERIA Qualification § BSc/BA/MSc/MA in Advertising, Design or relevant Experience § 5 - 7 experience in leading a successful Creative team Age 30 - 45 years Sex Male / Female Computer skills Excellent skills in various creative/marketing software's Functional skills § Strong understanding of contemporary marketing trends and campaigns. § Strong sense of creativity and innovation. § Proven experience as a creative head or similar creative role. § Strong project management and managerial skills. § Hand-on experience in creative process, marketing, graphic design and brand development § Relationship building and leadership skills Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹60,000.00 per month Schedule: Day shift Application Question(s): Do you have experience with advertising companies? Experience: Creative Team lead: 3 years (Required) Work Location: In person

For more information contact: 9778469647 Job Type: Full-time Pay: Up to ₹45,000.00 per month Schedule: Day shift Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: B2B sales: 3 years (Required) Work Location: In person

Job Objective Successfully collaborate with Core team members to provide efficient support to Data protection and implementing policies on internal communications of the Company thereby controlling minimum data receiving by departments and employees eventually achieving Company’s long-term organizational goals. Specific responsibilities: Provide expert advice and educate employees on important data compliance requirements. Implementing measures and a privacy governance framework to manage data use in compliance with the GDPR/Privacy Act, including developing templates for data collection, assisting with data mapping, CRM control, Internal email policies and vendor management reviews. Ensuring that the [Company’s] IT systems and procedures comply with all relevant data privacy and protection law, regulation and policy (including in relation to the retention and destruction of data). Working with legal team within the company and, where necessary, outside counsel to help advise on local data privacy law issues Promoting effective work practices, working as a team member, and showing respect for co-workers. Collaborating with the IT team to maintain records of all data assets and exports, and maintaining a data security incident management plan to ensure timely remediation of incidents including impact assessments, security breach response, complaints, claims or notifications, and responding to subject access requests (SARs).. Draft new and amend existing internal data protection policies, guidelines, and procedures, in consultation with CEO. Deliver training across all business units to staff members who are involved in data handling or processing. Conduct audits to ensure compliance and to address potential issues. Maintain records of all data processing activities of the company. KEY SELECTION CRITERIA Qualification § Hold a degree in Computer science/Applications/Engineering/ Software engineering with good understanding in Data Protection Experience § 3 – 5 years experience in Data Management and protection Age 30 - 45 years Sex Female Computer skills Excellent skills in various CRM’s / Webmail applications such as Zoho, G-Suite, Outlook etc (Preferably Zoho) Functional skills § Three or more years of experience in data protection compliance or related field. § Expertise in data protection laws and practices, including deep understanding of GDPR/Privacy act. § Experience in a legal, audit, or risk management role. § Strong project management and managerial skills. § Strong project management skills § Ability to work effectively under pressure and to manage sensitive and confidential information. § Excellent verbal and written communication skills, with strong attention to detail Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Experience: Zoho: 3 years (Required) CRM software: 2 years (Required) Location: Thrissur, Kerala (Required) Work Location: In person

We are in the lookout for a talented Content Writer to create compelling blog posts, white papers, product descriptions, social media content and web copy. We’re looking for someone who can expand our digital footprint and drive more value through online content. You should have had a proven track record of producing pieces that increase engagement and drive leads. This role requires high level of creativity, as well as the ability to use data-driven insights to write better material. (Prior experience in Immigration or overseas education is a plus) Your responsibilities: Creating concise, eye-catching, and innovative headlines and body copy Researching and organizing facts and sources Consistently brainstorming and collaborating with team for new ideas and strategies Building a following for brand on social media with creative work Researching markets and industries to compare and create content that is innovative and original Collaborating with campaign managers, creative team, and designers Writing a wide variety of topics for multiple platforms (website, blogs, articles, social updates, banners, case studies, guides, white papers, etc.) Be willing to answer any questions posted by their readers. Create content on e-books, podcasts etc. Promote content on social media Identify customers’ needs and gaps in our content and recommend new topics Ensure all-around consistency (style, fonts, images and tone) Update website content as needed Edit content produced by other members of the team Analyze content marketing metrics and makes changes as needed Collaborate with other departments to create innovative content idea For further details, contact: 8137077723 Job Type: Full-time Pay: ₹12,000.00 - ₹25,000.00 per month Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

Female candidates English and Malayalam proficiency is mandatory Hindi/Tamil/Telugu speaking skill is a plus Knowledge of providing customer services in a immigration company or similar regulated sector. Excellent communication skills and the ability to forge and maintain good relationships with customers/clients at all levels, both internally and externally. Excellent interpersonal and influencing skills with ability to gain respect and confidence of customers. Ability to manipulate and interpret data, presenting in an effecting format. Ability to use Microsoft 365 at an intermediate level. Experience in complaint handling in an immigration sector. Experience delivering and improving performance against agreed Performance Indicators. responsibility for customer satisfaction for complaint handling. Listen and act on feedback from customer complaints to ensure the voice of the customer is heard. Recommend improvements to processes to ensure they are customer centric and enhance the customer experience. Engagement with customers through social media and ensuring customer views are listened to and acted upon. Customer facing processes and service delivery, delivering improvements to provide customers with a seamless and customer centric experience.. Managing relationships with customers to generate a culture of trust and openness. Improving customer satisfaction time to time of complaint handling. Reducing cost and waste by identifying unnecessary and repeat contact through complaint investigations. Desirably the use of CRM within front line teams assisting team leaders with training on Complaints module within the CRM system.. Identifying trends, areas for improvement, staff skill gaps, and training needs to develop a high-quality service for customers. Use learning from complaints to improve service delivery across Irish. The Customer support Executive will assist in the responses for disrepair and legal cases providing timely information to solicitors.. They will be the first point of contact for the suitable Service providing information for case handling. The Customer support executive is the first point of escalation for the Advisors in the processing department and frontline teams for complaints. They will be responsible for identifying improvement from complaints, working with the Head of Processing/legal division. Experience to ensure these are reflected in process redesign. Assist the Head of processing to make necessary improvements to procedures and processes in relation to complaint handling. Support the delivery of the Customer Experience strategy – acting on customer feedback and hearing the voice of the customer through complaints. Improving customer satisfaction of complaints . Improving customer feedback that their views are listened to and taken into account. Reduction in formal complaints and improved satisfaction with outcomes of early intervention (Get It On Track). Contact: 8137077723 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹24,000.00 per month Experience: Customer support: 1 year (Required) total work: 1 year (Required) Language: English (Required) Hindi (Required) Tamil (Required) Telugu (Preferred) Work Location: In person

Female candidates English and Malayalam proficiency is mandatory Hindi/Tamil/Telugu speaking skill is a plus Knowledge of providing customer services in a immigration company or similar regulated sector. Excellent communication skills and the ability to forge and maintain good relationships with customers/clients at all levels, both internally and externally. Excellent interpersonal and influencing skills with ability to gain respect and confidence of customers. Ability to manipulate and interpret data, presenting in an effecting format. Ability to use Microsoft 365 at an intermediate level. Experience in complaint handling in an immigration sector. Experience delivering and improving performance against agreed Performance Indicators. responsibility for customer satisfaction for complaint handling. Listen and act on feedback from customer complaints to ensure the voice of the customer is heard. Recommend improvements to processes to ensure they are customer centric and enhance the customer experience. Engagement with customers through social media and ensuring customer views are listened to and acted upon. Customer facing processes and service delivery, delivering improvements to provide customers with a seamless and customer centric experience.. Managing relationships with customers to generate a culture of trust and openness. Improving customer satisfaction time to time of complaint handling. Reducing cost and waste by identifying unnecessary and repeat contact through complaint investigations. Desirably the use of CRM within front line teams assisting team leaders with training on Complaints module within the CRM system.. Identifying trends, areas for improvement, staff skill gaps, and training needs to develop a high-quality service for customers. Use learning from complaints to improve service delivery across Irish. The Customer support Executive will assist in the responses for disrepair and legal cases providing timely information to solicitors.. They will be the first point of contact for the suitable Service providing information for case handling. The Customer support executive is the first point of escalation for the Advisors in the processing department and frontline teams for complaints. They will be responsible for identifying improvement from complaints, working with the Head of Processing/legal division. Experience to ensure these are reflected in process redesign. Assist the Head of processing to make necessary improvements to procedures and processes in relation to complaint handling. Support the delivery of the Customer Experience strategy – acting on customer feedback and hearing the voice of the customer through complaints. Improving customer satisfaction of complaints . Improving customer feedback that their views are listened to and taken into account. Reduction in formal complaints and improved satisfaction with outcomes of early intervention (Get It On Track). Contact: 8137077723 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹24,000.00 per month Experience: Customer support: 1 year (Required) total work: 1 year (Required) Language: English (Required) Hindi (Required) Tamil (Required) Telugu (Preferred) Work Location: In person

Job Description: Standard duties such as closing the books and regulatory compliance, balanced by supporting company strategy, together with the CFO update of finance technology helps a controller be successful To create reports and analysis that support strategic business decisions To draw policies and procedures that makes the entire organization to follow. To take ownership of the internal process of generating accurate and timely financial statements. to focus on ledgers, internal controls, systems and expense management. To have excellent communication and interpersonal skills. To provide the right information at the right time to support business execution Ensuring invoices/bills/are properly approved and recorded in the books. To monitor and balancing cash flows To coordinate with external financial, compliance and tax auditors. To create and monitoring company policies and internal controls, especially spending controls, to safeguard company assets and reduce fraud. Identifying efficiencies and opportunities for cost reductions across the business. Create budgets with ownership and manage budgets to ensure fiscal health and responsibility Preparation of construction contract schedules. Scrutiny of BOQ's and cost estimation Perform due diligence and create projections with different scenarios on project growth Prepare the annual financial budget and update the forecasts on a quarterly basis. Analyze costs related to the projects, including materials, labor, and overhead. Implement cost control measures to ensure projects are completed within budget. A link to project procurement, contract management, planning, engineering, controlling and accounting. Job Type: Full-time Pay: Up to ₹55,000.00 per month Schedule: Day shift Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

About The Role This role is for a Lead Full-Stack Developer, responsible for both hands-on development (60%) and team leadership/mentorship (40%). The position requires expertise in full-stack web development, particularly with Node.js, SQL, AngularJS, and ReactJS. The individual will be responsible for designing, developing, and optimizing web-based applications and internal business systems while ensuring security, scalability, and maintainability. Roles And Responsibilities Lead and mentor a team in designing, developing, and maintaining full-stack, web-based applications and tool-chains. Spend 60% of your time coding and contributing to development tasks, and 40% leading and mentoring the team. Architect, develop, and optimize internal and external business systems, interfaces, and databases, with a focus on Node.js and SQL as the primary tech stack. Translate business and functional requirements into comprehensive technical specifications. Develop new functionality with code and automated unit tests to ensure high-quality deliverables. Conduct code reviews to ensure adherence to team and industry standards, providing constructive feedback. Facilitate technical reviews, communicating design and functionality effectively across teams. Drive innovation while ensuring security and data protection in applications. Desired Candidate Profile 5+ years of experience in software development, with expertise in full-stack development (UI and backend). Proficient in JavaScript libraries and frameworks such as AngularJS, ReactJS, and Node.js. Strong knowledge of databases, especially SQL, including database design and optimization. Experience with web and mobile server-side technologies (HTML/CSS, JavaScript, XML, Query). Demonstrated experience with Agile methodologies and application lifecycle management. Proficient in object-oriented analysis and design across multiple programming languages. Familiarity with secure coding practices and data protection principles. Effective communication skills for collaborating with business partners and technical teams Job Type: Full-time Pay: Up to ₹80,000.00 per month Schedule: Day shift Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Full-stack development: 6 years (Required) Work Location: In person

Opportunity for Female candidates only Candidate should have Tamil/Telugu/Hindi Fluency in addition to English and Malayalam Job Summary: We are seeking a dedicated Client Relations Assistant to manage refund-related calls, queries, and communications. The ideal candidate will have language professional fluency in Tamil/Hindi/Telugu in addition to Malayalam and English and experience in customer support or a call center environment, handling both inbound and outbound calls, as well as emails and chat inquiries. Key Responsibilities: Answer and resolve refund-related calls and inquiries Process refund requests and provide status updates to clients Handle inbound and outbound calls with professionalism and efficiency Respond to customer queries via email and chat Ensure accurate and timely documentation of client interactions Qualifications: Previous experience in customer support, call center, or related roles Excellent communication skills (verbal and written) Strong problem-solving abilities Ability to work in a fast-paced environment Proficient in handling customer inquiries via phone, email, and chat Preferred Skills: Familiarity with refund processes and handling sensitive customer issues Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Customer support: 1 year (Required) Grievance handling: 1 year (Required) Refund case handling: 1 year (Required) Language: English (Preferred) Tamil (Required) Work Location: In person

Opportunity for Female candidates only Candidate should have Tamil/Telugu/Hindi Fluency in addition to English and Malayalam Job Summary: We are seeking a dedicated Client Relations Assistant to manage refund-related calls, queries, and communications. The ideal candidate will have language professional fluency in Tamil/Hindi/Telugu in addition to Malayalam and English and experience in customer support or a call center environment, handling both inbound and outbound calls, as well as emails and chat inquiries. Key Responsibilities: Answer and resolve refund-related calls and inquiries Process refund requests and provide status updates to clients Handle inbound and outbound calls with professionalism and efficiency Respond to customer queries via email and chat Ensure accurate and timely documentation of client interactions Qualifications: Previous experience in customer support, call center, or related roles Excellent communication skills (verbal and written) Strong problem-solving abilities Ability to work in a fast-paced environment Proficient in handling customer inquiries via phone, email, and chat Preferred Skills: Familiarity with refund processes and handling sensitive customer issues Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Customer support: 1 year (Required) Grievance handling: 1 year (Required) Refund case handling: 1 year (Required) Language: English (Preferred) Tamil (Required) Work Location: In person

Job Summary: We are seeking a dedicated candidate to manage refund-related calls, queries, and communications. The ideal candidate will have language fluency in Tamil and Telegu and experience in customer support or a call center environment, handling both inbound and outbound calls, as well as emails and chat inquiries. Key Responsibilities: Answer and resolve refund-related calls and inquiries Process refund requests and provide status updates to clients Handle inbound and outbound calls with professionalism and efficiency Respond to customer queries via email and chat Ensure accurate and timely documentation of client interactions Qualifications: Previous experience in customer support, call center, or related roles Excellent communication skills (verbal and written) Strong problem-solving abilities Ability to work in a fast-paced environment Proficient in handling customer inquiries via phone, email, and chat Preferred Skills: Familiarity with refund processes and handling sensitive customer issues Job Type: Full-time Experience: Customer support: 1 year (Required) refund handling: 1 year (Required) Language: English (Required) Tamil (Required) Work Location: In person

Job Summary: We are seeking a dedicated candidate to manage refund-related calls, queries, and communications. The ideal candidate will have language fluency in Tamil and Telegu and experience in customer support or a call center environment, handling both inbound and outbound calls, as well as emails and chat inquiries. Key Responsibilities: Answer and resolve refund-related calls and inquiries Process refund requests and provide status updates to clients Handle inbound and outbound calls with professionalism and efficiency Respond to customer queries via email and chat Ensure accurate and timely documentation of client interactions Qualifications: Previous experience in customer support, call center, or related roles Excellent communication skills (verbal and written) Strong problem-solving abilities Ability to work in a fast-paced environment Proficient in handling customer inquiries via phone, email, and chat Preferred Skills: Familiarity with refund processes and handling sensitive customer issues Job Type: Full-time Experience: Customer support: 1 year (Required) refund handling: 1 year (Required) Language: English (Required) Tamil (Required) Work Location: In person

Female candidates English and Malayalam proficiency is mandatory Tamil/Telugu speaking skill is a plus Answer and resolve refund-related calls and inquiries Qualifications: Previous experience in customer support, call center, or related roles is a plus Excellent communication skills (verbal and written) Strong problem-solving abilities Ability to work in a fast-paced environment Proficient in handling customer inquiries via phone, email, and chat Preferred Skills: Familiarity with refund processes and handling sensitive customer issues Process refund requests and provide status updates to clients Handle inbound and outbound calls with professionalism and efficiency Respond to customer queries via email and chat Ensure accurate and timely documentation of client interactions Contact: 8137077723 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹24,000.00 per month Experience: Customer support: 1 year (Required) total work: 1 year (Required) Language: English (Required) Tamil (Required) Telugu (Preferred) Work Location: In person

Female candidates English and Malayalam proficiency is mandatory Tamil/Telugu speaking skill is a plus Answer and resolve refund-related calls and inquiries Qualifications: Previous experience in customer support, call center, or related roles is a plus Excellent communication skills (verbal and written) Strong problem-solving abilities Ability to work in a fast-paced environment Proficient in handling customer inquiries via phone, email, and chat Preferred Skills: Familiarity with refund processes and handling sensitive customer issues Process refund requests and provide status updates to clients Handle inbound and outbound calls with professionalism and efficiency Respond to customer queries via email and chat Ensure accurate and timely documentation of client interactions Contact: 8137077723 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹24,000.00 per month Experience: Customer support: 1 year (Required) total work: 1 year (Required) Language: English (Required) Tamil (Required) Telugu (Preferred) Work Location: In person

Role Summary The Helpdesk Executives responsible for providing excellent customer support to clients seeking information about studying abroad and immigration. This role involves addressing inquiries, resolving issues, and ensuring a positive experience for clients throughout the application process. Duties and Responsibilities  Serve as the first point of contact for clients seeking information about studying abroad and immigration.  Respond promptly and professionally to inquiries through various channels, including phone calls, emails, and live chat.  Arrange a call back from concerned advisors for resolving detailed query of clients.  Coordinate with internal teams to ensure timely and accurate arrangements of call back to customers.  Identify and resolve client concerns, issues, or discrepancies promptly and effectively.  Escalate complex issues to the appropriate departments while keeping clients informed of the resolution process.  Maintain accurate and detailed records of client interactions, inquiries, and resolutions.  Update and manage client profiles in the customer relationship management (CRM) system.  Work closely with the admissions team, visa consultants, and other relevant departments to ensure seamless communication and client support.  Provide feedback on common client issues to improve overall service quality.  Proactively address potential issues or concerns to enhance the overall client experience.  Stay updated on changes in immigration policies, study programs, and other relevant information to provide accurate and current information to clients.  Deal with the concerns of previous staffs and hand over that case into concerned person.  Detail-oriented and committed to maintaining accurate records Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Shift: Day shift Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person

Female candidates preferred Freshers can apply Role Summary A vital role in delivering high-quality immigration services to clients while navigating the complexities of immigration procedures. The Coordinator acts as a primary point of contact for clients, providing updates, addressing inquiries, and ensuring a smooth workflow. Collaboration with legal professionals, quality assurance, and staying abreast of changes in immigration policies are integral to the role. Duties and Responsibilities  Manage and coordinate the processing of immigration cases for clients or employees.  Ensure compliance with immigration laws, regulations, and policies  Collect, review, and organize required documents for immigration applications.  Execute the entry level agreements  Give assistance to the clients for getting signature in the agreement  Give assistance to clients for completing the instalments  Maintain accurate and up-to-date records of all immigration cases  Act as a primary point of contact for clients regarding their immigration cases.  Provide updates, answer queries, and address concerns related to immigration processes.  Liaise with immigration authorities, government agencies, and other relevant entities.  Submit and track immigration applications, petitions, and supporting documents  Stay informed about changes in immigration laws and regulations.  Conduct legal research to ensure compliance and provide accurate advice to clients.  Develop and implement efficient workflows for processing immigration cases.  Ensure timely submission of documents and applications.  Implement quality control measures to ensure the accuracy and completeness of immigration documents.  Conduct regular reviews of processed cases for compliance.  Generate reports on immigration case status, processing times, and other relevant metrics.  Provide regular updates to management and clients.  Provide excellent customer service to clients by addressing inquiries and concerns professionally.  Manage client expectations and communicate any delays or issues promptly.  Work closely with immigration attorneys or legal professionals to ensure legal compliance.  Seek legal advice when needed and incorporate it into processing procedures.  Train and mentor team members on immigration processing procedures.  Stay updated on industry best practices and share knowledge with the team.  Utilize immigration case management software and other relevant tools.  Recommend and implement technological solutions to enhance efficiency.  Monitor changes in immigration laws and policies to ensure ongoing compliance.  Identify and address potential risks associated with immigration cases.  Escalate complex issues to higher management or legal professionals when necessary.  Resolve conflicts or challenges related to immigration cases. Note: The principal responsibilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements. Education : Any Graduate Experience : 1 Year & above Special knowledge, abilities and skills Good communication Strong understanding of immigration Laws Different language proficiency Ability to handle contingencies Time management skills Leadership skills Computer proficiency Organizational skills Reporting skills Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Experience: Document verification: 1 year (Required) Location: Kochi, Kerala (Required) Work Location: In person Speak with the employer +91 8137077723

Female candidates Telugu/ Hindi proficiency is mandatory Answer and resolve refund-related calls and inquiries Qualifications: Previous experience in customer support, call center, or related roles is a plus Excellent communication skills (verbal and written) Strong problem-solving abilities Ability to work in a fast-paced environment Proficient in handling customer inquiries via phone, email, and chat Preferred Skills: Familiarity with refund processes and handling sensitive customer issues Process refund requests and provide status updates to clients Handle inbound and outbound calls with professionalism and efficiency Respond to customer queries via email and chat Ensure accurate and timely documentation of client interactions Contact: 8137077723 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Experience: Customer support: 1 year (Required) total work: 1 year (Required) Language: English (Required) Hindi (Required) Telugu (Required) Work Location: In person

Female candidates Telugu/ Hindi proficiency is mandatory Answer and resolve refund-related calls and inquiries Qualifications: Previous experience in customer support, call center, or related roles is a plus Excellent communication skills (verbal and written) Strong problem-solving abilities Ability to work in a fast-paced environment Proficient in handling customer inquiries via phone, email, and chat Preferred Skills: Familiarity with refund processes and handling sensitive customer issues Process refund requests and provide status updates to clients Handle inbound and outbound calls with professionalism and efficiency Respond to customer queries via email and chat Ensure accurate and timely documentation of client interactions Contact: 8137077723 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Experience: Customer support: 1 year (Required) total work: 1 year (Required) Language: English (Required) Hindi (Required) Telugu (Required) Work Location: In person