CONTENT REVIEWER

Primary, best-performing title:

• Review and classify user-generated content (text, images, and video) against platform policies and community standards, applying consistent, well-documented decisions.
• Enforce content policies by removing, escalating, or flagging items; document rationale and evidence for auditability.
• Use CMS and moderation tools to tag, categorize, and annotate content for downstream workflows and machine-learning training sets.
• Meet defined quality and productivity SLAs; identify patterns, report trends, and escalate safety or legal issues to Trust & Safety leads.
• Collaborate with policy, QA, and engineering teams to refine guidelines and improve moderation tooling and automation rules.
• Participate in training, calibration sessions, and periodic audits to maintain accuracy and consistency in decisioning.
  

Skills & Qualifications

Must-Have

• Proven experience moderating text, image, and video content for digital platforms or online communities.
• Strong working knowledge of content policies, policy enforcement, and Trust & Safety workflows.
• Proficiency with content moderation platforms and Content Management Systems (CMS).
• Familiarity with quality-assurance or annotation tools used for labeling and review.
• Good command of written English for clear, documented decisioning and escalation notes.
  

Preferred

• Experience with Trust & Safety operations or policy development for high-growth consumer platforms.
• Multilingual capability (Hindi or other major Indian languages) for regional content review.
• Familiarity with automated moderation / NLP-assisted moderation tools and workflows.
  

• Fully remote role with flexible hours to support shift-based moderation needs.
• Structured onboarding, ongoing upskilling, and regular calibration sessions to develop moderation expertise.
• Collaborative, policy-driven culture that values accuracy, safety, and continuous improvement.