Content Developer

Job Description

Company Introduction Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows. Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you. Job Description Designs and develops technical product training curriculum and content that may use a variety of delivery methods including instructor-led courses, virtual, web-based or other learning solutions. Ensures that training courses address all levels of customers in the use of company products/services. Designs course outlines, gathering supporting technical documentation and developing course workbooks, presentations and trainer notes. May use web-based courseware or other online learning development tools/software to create interactive tutorials, course modules, certification materials, etc., that include simulation scenarios, progress checks and knowledge assessments. Interfaces with engineering to develop specifications for course content. Facilitates testing and evaluation of training material with stakeholders for technical integrity. Roles & Responsibilities Learning Content Developer Job Description Summary Designs and develops technical product training curriculum and content that may use a variety of delivery methods including instructor-led courses, virtual, web-based or other learning solutions. Ensures that training courses address all levels of customers in the use of company products/services. Designs course outlines, gathering supporting technical documentation and developing course workbooks, presentations and trainer notes. May use web-based courseware or other online learning development tools/software to create interactive tutorials, course modules, certification materials, etc., that include simulation scenarios, progress checks and knowledge assessments. Interfaces with engineering to develop specifications for course content. Facilitates testing and evaluation of training material with stakeholders for technical integrity. Job Description Discover the Excitement at Availity - Shaping the Future of Healthcare from Bengaluru, India! Welcome to Availity, where we transcend the conventional to redefine the landscape of healthcare technology. Headquartered in vibrant Jacksonville, FL, with a buzzing office right in the heart of Bengaluru, India, and a dynamic remote workforce spread across the United States, we are a global force bound by an impactful mission. Why Availity Excites : At the forefront of healthcare technology, we are not just a company; we are trailblazers reshaping the future of healthcare. Our mission? To refocus attention on what truly matters - patient care. As the primary healthcare engagement platform, we are the pulsating heartbeat of an industry that touches millions of lives. With a network of over 2 million healthcare providers connected to health plans and processing a staggering 13 billion transactions annually, our influence is on a constant and expansive rise. Your Journey with Us : Step into the realm of Availity, where innovation is not just encouraged, but celebrated. Join our energetic, dynamic, and forward-thinking team that believes in the power of ideas and the impact of every contribution. Your role will be instrumental in transforming the healthcare landscape, solving communication challenges, and creating connections that empower the premier healthcare ecosystem of the United States. Why Join Availity in India : Global Impact : Your work from Bengaluru will directly support and impact the lives of millions of US citizens. Innovation Hub : Bengaluru, the tech hub of India, is where your ideas will come to life, contributing to cutting-edge solutions in healthcare technology. Collaboration : Engage with a diverse and global team, fostering an environment where collaboration knows no boundaries. Career Growth : Availity values your growth journey. With us, youll find opportunities to expand your skill set and advance your career. Work-Life Balance : Embrace a work culture that values work-life balance, offering flexibility and support to ensure your well-being. Embark on a journey with Availity, where your skills meet impact, and your passion meets purpose. Together, lets shape the future of healthcare from the vibrant city of Bengaluru to the heart of the United States. Join us and be part of a team thats not just changing healthcare but changing lives. We are seeking an experienced Sales Compensation Analyst. Job Summary: The Content Developer designs and develops engaging and effective learning content, using a variety of content authoring tools and instructional design methodologies. The Content Developer consults with Availity subject matter experts and payer partners to create and verify learning content and may fill multiple roles in a fast-paced, entrepreneurial, corporate environment. WORK EXPERIENCE (Required) Minimum 7 to 10 years of experience implementing instructional design methodologies to support complex business processes Minimum seven to ten years of experience developing on-demand and instructor-led training for adult learners in a software development environment Experience working with senior level partners EDUCATION AND CERTIFICATION (Required) Bachelor s degree in a related field such as communications, education, instructional design, instruction technology, or computer information systems Experience working in a health care IT environment a plus. Specialized Skills & Knowledge: Experience administering and using a Web conferencing tool; experience with Zoom a plus. Basic knowledge of learning standards such as SCORM and Experience API (xAPI or Tin Can API) to a level needed for this position Proficient in Articulate Storyline, Adobe Creative Suite, or comparable content authoring tools Develop scored knowledge assessments, progress checks, and certification content to measure learning outcomes. Analyze, design, develop, implement, and evaluate curriculums and training programs appropriate for adult learners which can be instructor led or on-demand Research subject matter/topic and consult with subject matter experts (SMEs) for the purpose of creating accurate and relevant training materials Conduct usability testing of training materials to ensure that the content is accurate, works as expected, and is audience friendly Create and maintain animated demonstrations or other online training tools, as needed Assist with Learning Management System (LMS) maintenance tasks. Experience working with an assessment-based certification program, or troubleshooting learner issues related to exams or proctoring, a plus. Highly energetic and self-motivated with the ability to work independently. Strong organizational skills with attention to detail and the ability to handle multiple projects, follow through on tasks, and meet deadlines. Strong technical aptitude or high comfort level with technology, with the ability to absorb new ideas and concepts quickly, solve system problems, and streamline processes. Technical production skills using tools such as Articulate Rise; Adobe Photoshop, Illustrator, Acrobat Pro; Microsoft Office Suite (Excel, PowerPoint, Word); HTML. Motivated by helping others and providing excellent customer service. Strong interpersonal skills to perform at a high level in a team environment. Strong oral, written, and visual communication skills. Availity culture and benefits: Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, healthcare, accident and life insurance! We offer 12 PAID Holidays AND 24 days paid time off. Availity offers Paid Parental Leave for both moms and dads. Want to work for an organization that gives back to the community? You re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps in process: After you apply, you will receive email messages thanking you for applying and then you will continue to receive more email messages alerting you as to where you are in the recruitment process. Interview process : Resume Review Manager Interview Technical Interview round 1 Technical Interview round 2 Human Resources Interview (Face-to-Face interview at Availity India Pvt Ltd) Eligibility Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.