Consultant

Virtusa

2 - 8 years

13 - 15 Lacs

hyderabad

Posted:-1 days ago| Platform:

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Skills Required

mainframes c++ project management team management issue resolution customer service dbms root cause analysis sql server sql team development java operations cobol leadership troubleshooting business operations sql database communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Provide L2 support for applications developed in Mainframe, Cobol, Java/C++, hosted on Client Infrastructure, and using SQL databases
Troubleshoot and resolve application issues, ensuring minimal disruption to business operations
Monitor application performance and system health, identifying and addressing potential issues proactively
Collaborate with L support, development teams, and other stakeholders to resolve complex technical problems
Perform root cause analysis for recurring issues and implement permanent solutions
Develop and maintain documentation for troubleshooting steps, issue resolution, and standard operating procedures

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