Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Concierge to join our team. The ideal candidate will have 4-5 years of experience in the hospitality industry.

Roles and Responsibility
  • Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
  • Handle guest inquiries and resolve issues professionally and courteously.
  • Coordinate with other departments to ensure excellent customer service.
  • Maintain accurate records of guest interactions and transactions.
  • Ensure compliance with company policies and procedures.
  • Provide exceptional customer service to ensure high levels of guest satisfaction.
Job Requirements
  • Proven experience as a Concierge or similar role in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and handle multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Familiarity with hotel management systems and software.
  • Ability to maintain confidentiality and handle sensitive information.

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