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About Payoneer
Founded in , Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the worlds underserved businesses to a rising global economy Were a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories By taking the complexity out of the financial workflowsincluding everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligencewe give businesses the tools they need to work efficiently worldwide and grow with confidence If youre a motivated professional who thrives in a fast-paced environment, enjoys leading people, and wants to be part of a global fintech company trusted by the worlds top digital brands, join us at Payoneer! We are looking for a Team Lead to manage a team of Compliance Review Analysts within our Compliance Operations organisation This role plays a key part in ensuring operational excellence, compliance integrity, and professional growth of the team, while supporting Payoneers global compliance strategy What Will You Do Lead, mentor, and develop a team of Compliance Review Analysts, ensuring high-quality performance, accuracy, and adherence to SLAs Manage daily operations, including queue management, workload allocation, and case prioritisation to ensure timely and effective reviews Oversee complex and escalated cases to ensure decisions align with Payoneers internal policies and regulatory expectations Monitor team KPIs, analyse performance trends, identify operational gaps, and drive initiatives to improve efficiency and quality Collaborate cross-functionally with Risk, Data, Strategy, Product, and Training teams to enhance workflows, implement automation, and strengthen internal processes Support recruitment, onboarding, and ongoing coaching to ensure strong analytical and operational capabilities across the team Maintain up-to- knowledge of compliance, AML, and fraud prevention principles relevant to Payoneers business Contribute to global initiatives aimed at standardising processes and improving SLA adherence across regions Have you done this kind of stuff? 4+ years of experience leading or supervising teams in Compliance, Risk, Fraud, or Financial Crime Operations Hands-on experience in compliance investigations, transaction monitoring, or AML operations within fintech, banking, or payment services Proven ability to meet SLA targets, monitor KPIs, and drive operational improvements Strong analytical and decision-making skills with attention to detail and sound judgment under pressure Excellent communication and interpersonal skills; fluent English (written and spoken) is required Experience working with global, cross-functional teams Bachelors degree in Business, Economics, Law, or a related field mandatory Does this sound like you? A people-focused leader who inspires collaboration and accountability Passionate about compliance, process improvement, and delivering measurable results Highly organized, analytical, and adaptable to change A proactive problem solver with a strong sense of ownership Detail-oriented yet able to maintain a strategic perspective The Payoneer Ways of Working Act as our customers partner on the inside Learning what they need and creating what will help them go further Do it Own it Being fearlessly accountable in everything we do Continuously improve Always striving for a higher standard than our last Build Each Other Up Helping each other grow, as professionals and people If this sounds like a business, a community, and a mission you want to be part of, apply today We are committed to providing a diverse and inclusive workplace Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments Decisions about requests for reasonable accommodation are made on a case-by-case basis
