687 Complaint Management Jobs - Page 19

Working days: 6 days About the Team: Quality Team plays a crucial role in producing components for automobiles. It helps Cost reduction, Identify the issues, Maintaining the supply chain, improve the product quality, Sustainability & etc. What you can look forward to as Lead/AM- Supplier Quality (m/f/d): Perform complaint management suppliers Check and validate supplier 8D Align Supplier KPI target agreements Monitor supplier KPIs to assure proper supplier performance and drive continuous improvement Perform supplier development strategy at plant level Interact with Global Supplier Quality Team and Supplier Management team to develop and deploy Quality tools at suppliers Support process rele...

Your challenges Attending Pipettes Maintenance, Repair Calibration of pipettes as per ISO 8655 Knowledge about ISO 17025 standards Installation of Eppendorf general instruments. Attending Breakdown Service of standard & specialty instruments Attending Instruments Maintenance of standard & specialty equipment s. Sending quotations to customers for required spares Achieving the Service business target Achieving AD Goals Service revenue Generation including payment collection Revenue management for the assigned territory Complaint Management for the assigned territory Customer Communication Sending Service/AMC Proposals Customer Presentations Working with the sales & service manager of the Bran...

Are you fluent in Dutch or PolishAre you looking to build your career in a dynamic, multilingual customer service environmentDo you thrive on helping guests feel heard, supported, and well-informedAt Fusion CX, we are hiring Reservation Employees to join our growing team in Kosovo. If you have a passion for hospitality, strong communication skills, and enjoy providing high-quality service through multiple channels, this is your chance to shine. Whether you are looking for jobs in Kosovo in the hospitality or travel industry or aiming to grow in a performance-driven global company, this role could be your perfect fit. Apply now! Job Description Reservation Employee Job Purpose The Reservation...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimi...

Day of a Service Leader (GL) Regular visit to BP place for meeting. Grooming of BPST (Uniform, ID card, safety kit, tool kit) Identifying training need and arrange training Reviewing BPs on the business KPI like MS, Complaint. REVENUE, RESPONSE TIME, IR STATUS. Follow up on pending complaint with BP & BPST & arranging MSR if any. Taking daily commitment on business KPIs Plan for execution download with BP / BPST Review with STs with Low Productivity and field meetings with STs for meeting up daily target. Maintain BPST module as per population and take the commitment from BP to fill the ST GAP Assigning spares from one BP to another BP for complaint attend/MS/AMC. Attending SOS/CEO complaint...

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 y...

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 y...

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 y...

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 y...

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 y...

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 y...

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 y...

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 y...

Job Title Service Quality (Customer Grievance Audit & Process Improvement) Department Service Quality / Customer Experience Reports To Head Service Quality and Process Improvements Job Purpose The incumbent will be responsible for auditing customer complaints handled and closed by Nodal Officers for consumer bank, with a focus on ensuring high-quality resolution, identifying root causes, and driving systemic process improvements. This role plays a key part in enhancing customer satisfaction and improving Net Promoter Score (NPS) by identifying service gaps and working toward systemic corrections and service excellence. Along with SQ audits, projects emanating from insights from audits and ot...

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 y...

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 y...

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 y...

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 y...

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 y...

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 y...

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 y...

As a Customer Service Advisor 2 at BT Group, you play a crucial role in assisting customers across all channels. Your focus is on delivering exceptional customer value and success through support excellence and expertise in the company's solution portfolio. With some supervision, you contribute to the implementation of specific Customer Service management plans and create value-based relationships with customers to optimize customer service. By leveraging the resources of BT Group within established guidelines, you help in gathering customer information, performing analysis, and understanding customer needs to provide valuable insights for efficient customer issue management. Your responsibi...

The Customer Service Advisor 2 position involves assisting customers across all channels to deliver customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision. You will be responsible for implementing specific Customer Service management plans, creating value-based relationships with customers, gathering customer information, performing analysis to understand customer needs, and providing insight for efficient management of customer issues. This role also includes executing work covered by existing procedures to achieve team objectives and vision, as well as implementing continuous improvement opportunities to enhance...

As a Dining Service Manager at Khaleez Restaurant in Tirur, you will play a crucial role in leading our dining team to provide exceptional customer service, drive sales growth, and foster team development. Khaleez Hospitality Group, an award-winning restaurant chain, is known for delivering outstanding dining experiences and is expanding its horizons with new projects. In this role, you will supervise and mentor the service team to ensure top-notch customer service and efficient operations. You will be responsible for managing grooming standards, work schedules, appraisals, and training programs to nurture a positive work environment and encourage professional growth within the team. Develop...

Years of Experience: Typically requires a minimum of 3-5 years of related Global HR Operations experience/ global shared service delivery environment Work Shift : Willingness to work in late evening/ night shifts to support US work hours Job Role: Act as the primary contact for employees and managers across all regions, addressing a wide range of HR-related queries (ranging from policy inquiries, transactional inquiries, data & records, etc.) Use case management tools to provide support, research and problem resolution to queries with accuracy, empathy, and professionalism. Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exe...