Community Manager

Job Description

Can You Turn Conversations into Thriving Community? Are you the kind of person who can build, engage, and nurture our online and offline communities. As Community Manager, you will be the one who is not only passionate about creating meaningful connections but also thrives on execution. You'll be the bridge between our brand and its audience, ensuring our community remains vibrant, informed, and valued. We'll get along if you... -Have 3-5 years of experience in community management across platforms like LinkedIn, Slack, and events. -Possess basic knowledge of email marketing, SEO, and event management. -Are an excellent communicator with strong interpersonal skills, connecting effortlessly with diverse audiences. -Have a sharp analytical mindset to track metrics and optimize strategies effectively. -Are tech-savvy with a good understanding of platforms, APIs, and online engagement tools. -Thrive in fast-paced environments, bringing an execution-focused mindset to prioritize and deliver under tight deadlines. What Youll Be Doing (a.k.a. Own & Drive) Community Engagement -Build and sustain active engagement across our online platforms, including email newsletters, LinkedIn, and Slack/Discord. -Develop and execute strategies to grow and retain a thriving community. -Facilitate discussions, answer queries, and provide timely support to community members. Content and Events -Plan and create engaging, community-focused content such as newsletters, blogs, webinars, and AMA (Ask Me Anything) sessions. -Organise and execute virtual and in-person events, including meetups, workshops, and conferences, to strengthen connections within the community. Feedback Management -Act as the voice of the community, gathering insights and feedback to share with the product and marketing teams. -Advocate for community needs, ensuring their concerns are addressed and their suggestions considered. Partnerships and Advocacy -Identify and foster relationships with key influencers, advocates, and partners within the community. -Collaborate with advocates to co-create content, run campaigns, and participate in events. Metrics and Reporting -Track, analyse, and report on community engagement metrics to measure success. -Leverage data-driven insights to refine and optimise community strategies. Why IDfy? At IDfy, we move fast, dream big, and execute even bigger. Were shaping the future of identity verification, and branding plays a massive role in our journey. You'll work with a creative, high-energy team that brings ideas to life and ensures they make an impact. If you're looking for a role that blends structure with creativity, challenges you to think fast, and gives you a front-row seat to brand-building in actionthis is it. Apply now and let’s build something amazing together!