Job Description: As a Manager - Finance at IDfy, you will play a crucial role in strengthening our finance function, with a specific focus on international entities, procurement operations, fixed assets management, and audits. You ll ensure timely, accurate bookkeeping, implement best practices in procurement, and support robust internal controls and reporting processes. This role is ideal for a tech-savvy Chartered Accountant who thrives in a fast-paced environment, is detail-oriented, and enjoys driving process improvements. Were a Perfect Match If You... Are a Chartered Accountant with 3-4 years of post-qualification experience in core finance roles. Have hands-on experience in bookkeeping and statutory compliance for international entities. Enjoy owning end-to-end procurement processes and tracking cost optimization metrics. Are detail-obsessed and structured in maintaining and reconciling a Fixed Asset Register. Are well-versed in internal controls, ICFR, statutory audits, and compliance. Communicate clearly and effectively with consultants, auditors, and internal stakeholders. Have worked with ERPs like Microsoft Dynamics Business Central (or similar tools). Are proficient in Excel and reporting tools like Power BI, Tableau, or Data Studio. Believe in continuous improvement and are always looking to automate and simplify processes. Heres What Your Day Would Look Like... Maintain accurate books of accounts for international entities as per GAAP. Coordinate with country-specific consultants to ensure timely filing of tax returns (VAT, TDS, Income Tax, PF, etc.). Negotiate with vendors and ensure timely, error-free payments and proper onboarding. Track OPEX and CAPEX spends, and prepare cost-saving reports for leadership. Implement procurement controls and ensure adherence to established processes. Prepare and reconcile the Fixed Asset Register using Microsoft Dynamics. Tag assets, prepare depreciation workings monthly, and coordinate yearly physical verification. Support internal audits, ICFR, and statutory audits implementing recommendations and maintaining updated SOPs. Prepare and deliver monthly MIS reports including Payable Ageing, DPO, Provisions, Prepaid Expenses, etc. Generate ad-hoc reports for cross-functional stakeholders as required. Why IDfy At IDfy, Finance is more than just compliance and reporting it s about enabling smart, scalable growth. You ll work closely with cross-functional teams to bring financial discipline, drive cost optimization, and build processes that support our global expansion. If you re excited by solving real business problems and want your work to directly impact a fast-growing tech company, IDfy is the place for you. Experience Range: 2 - 4 years Educational Qualifications: Any graduation,andCA Job Responsibilities: Maintain accurate books of accounts for international entities as per GAAP. Coordinate with country-specific consultants to ensure timely filing of tax returns (VAT, TDS, Income Tax, PF, etc.). Negotiate with vendors and ensure timely, error-free payments and proper onboarding. Track OPEX and CAPEX spends, and prepare cost-saving reports for leadership. Implement procurement controls and ensure adherence to established processes. Prepare and reconcile the Fixed Asset Register using Microsoft Dynamics. Tag assets, prepare depreciation workings monthly, and coordinate yearly physical verification. Support internal audits, ICFR, and statutory audits implementing recommendations and maintaining updated SOPs. Prepare and deliver monthly MIS reports including Payable Ageing, DPO, Provisions, Prepaid Expenses, etc. Generate ad-hoc reports for cross-functional stakeholders as required.

Experience in a call center or customer service environment (6 months max) Good Communication Skills (Hindi / English + Any regional language) Should be fluent in Hindi & any regional language Effective and Timely Communication Building up a Good Image and Rapport Good Confidence To work for both voice & non-voice process Research Skills Flexible on working hours (6 days working / Sunday week off) Ability to learn and execute the learning at work faster and efficiently Work commitment Basic knowledge of Computers -Typing speed of 30 - 35 wpm Provide customers with product and service information Manage and resolve customer complaints Identify and escalate priority issues Complete call logs Skills Required: Good Communication Skills,Good Confidence,Research,listening skills, Candidate Attributes: Listening skills Problem analysis and problem-solving Customer service orientation Attention to detail Adaptability Teamwork High energy level

Answering queries from customers/candidates professionally and responding to customer inquiries. (Inbound Calls) Researching required information using available resources. Handling and resolving customer basic queries. Providing customers with the organization s service and product information. Completing call notes and call reports as necessary and updating them in the CRM. Guiding customer through the portal & explaining them the process. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Managing queries, communicating, and coordinating with internal departments. Other duties as assigned. Skills Required: Communication,Basic Computer Skill,Customer care Executive,Caller,Inbound Calling, Candidate Attributes: Good communication skills Calm & able to work with others in a close manner. Good computer skills. Good multitasking skills. Able to maintain customer confidentiality.

Effective and Timely Communication To verify the details Conduct research to check to complete the verification Update the internal database regularly Good Confidence Skills Required: Customer Care,International process,Rotational Shifts, Candidate Attributes: Backend Process. Rotational Shifts Good Computer Skills (Basic knowledge of Ms Word & Excel) Good Communication Skills Discipline, drive, and determination to get their job done Achievement - orientation on and focus on targets Ability to learn and execute the learning at work faster and efficiently Work commitment Flexible on working hours (6 days working /1 week off)

We work fully onsite on all days of the week from our office in Andheri, Mumbai Experience Range: 4 - 10 years Educational Qualifications: B.Tech/B.E, Job Responsibilities: The outcomes you will drive: Increase deal conversions Shorten sales cycles Increase deal values Heres what your day would look like- Deeply understand our clients business goals, current processes and challenges, strategic plans Map the various stakeholders and decision making process within the client s organization Craft a unique and compelling value proposition + solution using IDfy products which shows the various stakeholders how they can achieve their specific goals with IDfy Help the client experience and visualize how the solution will uniquely solve their challenges Ensure the technical, product, business and compliance stakeholders from the client s end are convinced that our solution is the best value investment they can make today Project manage the deal, coordinate between the client and IDfy internal teams to take the deal all the way to the final stage of commercial closure Skills Required: exceptional communicator,problem solver,User centric, Candidate Attributes: You are a perfect match if you have 5-9 years of experience and have Curiosity Problem solving mindset and skills Tremendous ownership and drive: Self-starter with a proactive and energetic approach, capable of working independently and driving results Collaborative Spirit: Comfort with dealing with multiple external and internal stakeholders Communication Skills: Crisp and impactful verbal and written communication skills Technical understanding of how SaaS platforms are built and consumed Attention to detail Ability to stay organized and run multiple projects in parallel

Job Responsibilities: Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences. Facilitate the client s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces. Identify design problems and devise elegant solutions (eg usability, findability), create personas through user research and data. Make strategic design and user-experience decisions related to core, and new, functions and features. Take a user-centered design approach and rapidly test and iterate your designs. Communicate design ideas and prototypes to developer Skills Required: User Experience , Wireframing , prototypes , UX , User Experience Design, Candidate Attributes: You are excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval. You are passionate about resolving user pain points through great design. You are open to receiving feedback and constructive criticism. You are passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry s latest trends and technologies

Defining monitoring events for IDfys services and setting up the corresponding alerts Responding to alerts, with triaging, investigating and resolving resolution of issues Learning about various IDfy applications and understanding the events emitted Creating analytical dashboards for service performance and usage monitoring Responding to incidents and customer tickets in a timely manner Occasionally running service recovery scripts Helping improve the IDfy Platform by providing insights based on investigations and analysis root cause analysis Skills Required: scripting,MySQL,Root Cause Analysis,Log Tracking,Alerts and Monitoring,Application support,AWS, Candidate Attributes: You should be a graduate with a minimum of 2+ years of technical product support experience with following skills: Clear logical thinking and good communication skills. We believe in individuals who are high on ownership and like to operate with minimum management An ability to understand data and analyze logs to help investigate production issues and incidents Hands On experience of Cloud Platforms (GCP/AWS) Hands On experience of logs monitoring tool (Kibana, Stackdriver, CloudWatch) Experience creating Dashboards & Alerts with tools like Metabase, Grafana, Prometheus Experience in writing SQL is plus Knowledge of Scripting language like Elixir/Python is a plus

Heres what your day would look like... Leading a team with a hands-on approach Ideating on new approaches to detect fraud Creating design artifacts for implementation Building cloud-native applications that run on GCP/AWS Developing zero-defect software and test cases alongside implementation Ensuring new releases pass static code analysis, performance, and load tests Developing UI components, APIs, business components, microservices, etc. to simplify the user journey Conducting root cause analysis of support tickets raised by clients and proposing solutions to fix them Staying ahead of the game by predicting future fraud techniques and building solutions to prevent them Skills Required: AWS,Distributed Systems , Webrtc , Node , Golang , API , Python , Flask , Django , Team Leadership , Microservices , Software as a Service (SaaS) Candidate Attributes: We are the match if you... Lead a team having 8-12 years of experience in: Designing distributed systems; familiarity with video streaming or WebRTC is a plus. Any of these languages or frameworks - Golang/ Python, JavaScript (Node.js/React) Product Development Methodologies such as Agile Strong design skills in defining API Data Contracts / OOAD/Microservices / Data Models and Concurrency concepts User Interface development using modern Web Frameworks such as React. Experience with Cloud (AWS/GCP)

Your day-to-day work will involve Developing and implementing strategic plans to manage and grow key accounts Planning and executing effective account growth strategies via upsell and cross-sell motions Retaining clients and building strong, trusting relationships with multiple stakeholders within customer organizations Identifying and articulating the value added by IDfy products to the customer s business, presenting such data to the customer stakeholders to build deep relationships Recommend changes in products, service, and policy by understanding market trends, evolving client needs Communicating and coordinating with internal teams to deliver solutions that help customers realize value from IDfy products Revenue responsibility within your territory of major sized accounts, with strong focus on growth accounts and finding opportunities to scale Proficient in sales / account planning and execution; and strong understanding of territory management Forecasting territory and account growth effectively Skills Required: Account Management,Sales,B2B sales,Client servicing, Skills that we are looking for Willingness and ability to learn, grow as a leader, absorb and share best practices Self-starter with the motivation to take on new challenges, entrepreneurial mindset Ability to take ownership of process and outcomes Effective business communication skills - both verbal and written Good understanding of technology and SAAS products Past experience in the Financial Services / Gaming / E-Commerce industry could be a plus

Experience Range: 5 - 12 years Educational Qualifications: Any graduation Job Responsibilities: Heres what your day would look like... Design complex systems and modules Build and ship features and fixes Develop, unit test, instrument and deploy code Review code and design Ensure your code is clean, secure Collaborate, brainstorm with colleagues and guide junior team members Keep learning in your chosen area Support your product and debug complex scenarios Speak to customers / prospects Skills Required: Golang , Node , react , python , AWS , Microservices , Distributed Systems Candidate Attributes: We are the perfect match if you... Have 5-7 years of experience OR Lead a team having 8-12 years of experience in: Full stack experience and strong in either backend or frontend Frontend - expertise in React Backend - expertise in any one of Javascipt, Python, Java, Golang, Elixir, etc. Youre someone who is looked up to in your organization and outside. Experience working with relational databases - Postgres or MySQL. Ability to performance tune DBs and Queries Experience with highly scalable production systems. You have shipped at least one such product in your career API design skills Strong Skill / Experience in OOP or FP with clean coding (SOLID principles) skills Strong debugging skills Understanding of containers and tools like Docker Established experience in working with cloud service preferably on GCP or AWS Application of design patterns at work Experience with Kubernetes, RabbitMQ, Redis, etc Understanding of Search systems like Elastic Clear, unambiguous communication, both written and verbal Good to haveKnowledge of NoSQL systems like Mongo Contributions to open source Experience working with AI APIs and tools

Experience Range: 0 - 3 years Educational Qualifications: Any graduation, Job Responsibilities: 1. To be responsible for making outbound calls daily using the data provided. 2. To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors. 3. To convert the calls to new business leads 4. To inform potential clients of the company s products and services. 5. A good knowledge and understanding of the technical aspects of the following:- - Microsoft Office and associated systems, including CRM - Social Networking (LinkedIn) 6. Cold-call and email prospects to qualify the lead; identify decision-makers to begin the sales process Skills Required: Oral Communication,Team Spirit,Self Motivated, Candidate Attributes: 1. Must possess excellent communication skills both oral and written and be skilled in Selling via Phone successfully 2. Able to build and maintain lasting relationships with customers 3. Exceptional verbal communication and presentation skills 4. Excellent listening skills.

We are the match if you... are an experienced and proactive Senior System Engineer who excels in hardware management, end user support, network troubleshooting, and CCTV system management. This role is crucial in ensuring the organization s IT systems are robust,reliable, and secure. Proven experience in hardware troubleshooting and maintenance (desktops, laptops, peripherals) Proficiency in Windows and macOS operating systems Network configuration and troubleshooting expertise (LAN, WAN, Wi-Fi) Experience withActiveDirectory (AD) andDHCP management Knowledge of endpoint security solutions (specifically Sophos) CCTV systemmanagement and maintenance experience Network security fundamentals (firewalls, VPN) Patch management and systemupdate expertise Here s what your day would look like... 1.Hardware & Infrastructure Manage, diagnose, and resolve hardware issues across all devices Perform routine maintenance and keep detailed repair records Configure and maintain network devices and infrastructure 2.Security & Systems Administer Active Directory users, groups, and access controls Manage DHCP services and network connectivity Deploy and monitor endpoint security solutions Ensure timely system patches and updates 3.Surveillance & Monitoring Oversee CCTV systemfunctionality and performance Manage video storage and ensure proper footage accessibility Maintain security standards for surveillance systems 4.User Support Provide comprehensive technical support to end-users Configure user devices andmanage access permissions Troubleshoot software and connectivity issues 5.Network Management Maintain network performance and resolve connectivity issues Configure and manage network security solutions Monitor and optimize network infrastructure Experience Range: 5 - 7 years Educational Qualifications: Any graduation Job Responsibilities: 1.Hardware & Infrastructure Manage, diagnose, and resolve hardware issues across all devices Perform routine maintenance and keep detailed repair records Configure and maintain network devices and infrastructure 2.Security & Systems Administer Active Directory users, groups, and access controls Manage DHCP services and network connectivity Deploy and monitor endpoint security solutions Ensure timely system patches and updates 3.Surveillance & Monitoring Oversee CCTV systemfunctionality and performance Manage video storage and ensure proper footage accessibility Maintain security standards for surveillance systems 4.User Support Provide comprehensive technical support to end-users Configure user devices andmanage access permissions Troubleshoot software and connectivity issues 5.Network Management Maintain network performance and resolve connectivity issues Configure and manage network security solutions Monitor and optimize network infrastructure Skills Required: network support,Active Directory,dhcp,Computer Hardware Troubleshooting

We are the perfect Match if you... Have 1.5+ years of experience in UI/UX design or related fields. At IDfy, our design team aspires to be a brand of its own an entity within the company where stakeholders turn for creative, innovative, and impactful solutions. We re looking for individuals who are willing to take ownership of their work, go beyond being just a design resource, and contribute to the growth of the design culture within the organization. Also: A willingness to take accountability for your work and contribute to a design team that thrives on innovation and collaboration. Proven UX Experience: A solid background in UX design with a portfolio that showcases your ability to deliver impactful projects. Design Systems Expertise: Demonstrated experience in building or maintaining a design system for multi-component, multi-platform products. Proficiency in Design Tools: High-level skills in Figma, Adobe XD, Sketch or similar software. (We are using Figma!) Excellent Communication: Strong interpersonal skills to collaborate effectively within multidisciplinary teams. Bonus Points for: Experience with Interaction/Motion Design Basic knowledge of web accessibility guidelines, fintech processes, and how KYC (Know Your Customer) works. Heres What your Day would Look Like... We, at IDfy, are seeking a Product Designer - Level I to join our dynamic and fast-growing design team. This role is perfect for someone who is eager to grow and contribute to user-centred, visually compelling, and technically feasible design solutions. You will work as a part of the product team, collaborating closely with other Designers, Product Managers, and Developers to create innovative solutions and deliver exceptional user experiences. Responsibilities will include: Champion Systems Thinking: Craft scalable, reusable solutions that seamlessly align across platforms and products. Develop and Document Design Standards: Establish design principles, components, interaction patterns and design tokens rooted in accessibility guidelines to promote consistency across our product suite. Collaborate Cross Functionally: Work closely with PMs, developers, business team and fellow designers to create user-centric solutions that are aligned with our goals. You should be able to tailor your communication style according to the audience. Craft & Research: Independently develop design solutions that balance aesthetics, user needs, and technical feasibility. Conduct user research using a variety of methods. Confidentiality Notice: We are committed to protecting the privacy and confidentiality of your personal information. Any information you share with us will be used solely for the hiring process following applicable privacy laws. Experience Range: 1 - 3 years Educational Qualifications: Any graduation Skills Required: Figma,Adobe Creative Suite,User Research

Professionally handle communications with internal and external stakeholders on compliance issues. Maintain up-to-date knowledge of IDfys products, environment, systems, and architecture. Educate control owners on compliance workflows and processes. Maintain IDfys security control framework and continuous control monitoring activities. Gather and report on established metrics within the security compliance programs. Conduct security control tests of design and tests of operating effectiveness activities. Identify observations and manage remediation tasks through to closure while adhering to strict deadlines. Support internal and external auditors or advisors as needed. Demonstrated experience with security control frameworks, e.g. SOC 2, ISO, etc. Execute end-to-end compliance initiatives in accordance with the compliance roadmap. Design high-quality test plans and direct security control test activities. Continuously improve IDfys security control framework Direct external audits. Build and maintain security controls that map to IDfy s security compliance requirements and provide implementation recommendations

What you need to have . 3-5 years of experience in application engineering, with a focus on building secure & scalable APIs and Web Applications for the Cloud. Backend: One or more of Elixir, Ruby on Rails, NodeJS, Python, and Go and ready to work on any of the stacks listed here after upskilling Concepts: Event Driven System Design Skills, Functional or Object Oriented Programming skills, Clean Coding, Working knowledge of common design patterns, APIs, Data Modeling Database: PostgreSQL or any RDBMS. Must have strong SQL and performance tuning skills. Should know database design Platform: Docker, Kubernetes(k8s), CI/CD Strong understanding of application development processes and methodologies Strong problem-solving skills and the ability to think creatively Excellent written and verbal communication and collaboration skills Familiarity with agile development methodologies Good To Have: GraphQL

We are looking for a competent Billing specialist to undertake a variety of financial and non-financial tasks in order to help guarantee the company s revenues. Ensuring billing is finalized and closed as per agreed commercials with clients Closing invoicing right first time. Ensuring clients are on-boarded and maintained as per internal control process and policy. Collaborating with stakeholders such as Business Operations, market development, and accounting departments to ensure for any issues while preparing and finalizing the billing accurately. Interacting with customers, market development/client delivery representatives to handle a variety of pre-sales or post-sales service functions e.g. onboarding and related documents, First time right billing for new clients, getting approvals on invoices, etc. Embracing new technologies and evaluating enterprise-wide investment to support the velocity required for tomorrow s business. Familiarity With Structured Query Language (SQL) or any other tool to manage big data Developing and maintaining strong business relationships with clients Performing all Month-End tasks for all assigned customers, including reconciling and auditing monthly revenue Researching and resolving all customer billing inquiries (phone and email) in a timely, and issue/process credits as applicable Capturing thorough documentation of processes, procedures, and reporting standards of all aspects of the billing functions in both manual and electronic platforms Performing assigned tasks in compliance with internal controls and policies Skills Required: Finance , Billing , Accounts , advance Excel,invoicing, Candidate Attributes: Proven experience as Billing Specialist Adherence to laws and best practices in regard to dealing with customers, invoicing, and data Comfortable dealing with numbers and the processing of financial information Excellent knowledge of MS Office (particularly Excel) Strong Communication skills Results-driven and patient Independent research skills Proficiency with Data Visualization Software Understand the Datas Audience and Purpose

In terms of functional roles, the team is involved in: Customer Onboarding and handholding for the initial 3 months Customer Support and Troubleshooting through multiple channels including phone, email, chatbots etc Reporting, Tracking and MIS for enterprise clients Bespoke process for large enterprise clients Liaising with product and operations teams Internal performance-driven activities including forecasting, client retention, CSAT and NPS measurement and corrective actions Any graduation, Job Responsibilities: Meet targets by answering customers queries through a ticketing system (Inbound / Outbound calls / Emails) Go above and beyond to create a delightful experience for the customer Research required information on IDfy Portal in order to solve customer queries and issues Identify and escalate priority issues, and report to the high-level management Route inbound calls to the appropriate resources. Documenting notes on cloud-agent after each call interaction Follow the scripts and processes after having a complete understanding of the customer query Understand the BGV industry in order to answer to the client needs Invite customers to share CSAT scores on mails and calls Communicate and coordinate with the operations teams and sales department Track reports for customized processes of specific clients Skills Required: Excellent communication skills,Customer Service Support,Clear Communication,Result Orientation, Candidate Attributes: Have a good focus and complete the tasks from beginning to end in a good time frame Listening and reading carefully clients mails Develop an understanding and empathy towards clients/candidates problems Being able to follow strict conditions Able to maintain customer confidentiality Adopt an empathetic approach towards the client with politeness and pleasant attitude

In terms of functional roles, the team is involved in: Customer Onboarding and handholding for the initial 3 months Customer Support and Troubleshooting through multiple channels including phone, email, chatbots etc Reporting, Tracking and MIS for enterprise clients Bespoke process for large enterprise clients Liaising with product and operations teams Internal performance-driven activities including forecasting, client retention, CSAT and NPS measurement and corrective actions Experience Range: 3 - 5 years Educational Qualifications: Any graduation, Job Responsibilities: Monitor the team s performance and quality through dashboards Bring the team to meet targets and report transparently achievements and miss out to the management on a regular basis. Present data and conduct analysis in order to facilitate decision making at the team level. Identify the training needs of the team members in order to perform better qualitatively and quantitatively. Conduct regular assessment and feedback sessions with team members individually and collectively. Handle clients escalations by conducting RCA and provide accurate data in order to explain the issues with transparency. Come up with suggestions in order to fix the issues. Monitor assigned Client health in order to anticipate drop in volumes, monitor account health metrics, drop in quality and reach out to the client proactively through reviews and meetings. Represent the customer success team in cross-functional meetings with Product and sales in order to push customer requests and follow up on its development Strengthen the client relationship by asking for regular feedback and overall level of satisfaction. Collect and analyze CSAT and NPS data. Skills Required: Customer Service Support,Result Orientation,Collaborative Team Leadership,Clear Communications, Candidate Attributes: Have a good focus and complete the tasks from beginning to end in a good time frame Listening and reading carefully clients mails Develop an understanding and empathy towards clients/candidates problems Being able to follow strict conditions Able to maintain customer confidentiality Adopt an empathetic approach towards the client with politeness and pleasant attitude Excellent Excel / Word / Powerpoint Metrics Target-driven approach

1. Working on independent features from coding to unit tests and integration tests for our Video Solutions Product Line. 2. Working on building/integrating in-house and 3rd Party APIs 3. Ensuring high quality of unit test cases and dev integration test cases 4. Pro-actively instrumenting code to identify potential issues and troubleshooting thereby and to derive analytics as well (by pro-active coordination with respective teams) 5. Maintaining the tech documentation 6. Be on the ground with the tech support team as needed to understand and ideate solutions for proactive tech support and minimizing support incidents. Experience Range: 3 - 7 years Educational Qualifications: B.Tech/B.E, Job Responsibilities: Working on independent features from coding to unit tests and integration tests for our Video Solutions Product Line. Working on building/integrating in-house and 3rd Party APIs Ensuring high quality of unit test cases and dev integration test cases Pro-actively instrumenting code to identify potential issues and troubleshooting thereby and to derive analytics as well (by pro-active coordination with respective teams) Maintaining the tech documentation Be on the ground with the tech support team as needed to understand and ideate solutions for proactive tech support and minimizing support incidents Skills Required: golang ,Elixir ,Ruby on Rails ,Python ,react What you need to have . Backend: One or more of Elixir, Python, Golang, Node.js, and Ruby and ready to work on any of the stacks listed here after upskilling Database: PostgreSQL, MySQL, Maria DB or any RDBMS. Must have strong SQL and performance tuning skills. Should know database design Concepts: Functional or OO Programming skills, Clean Coding (min. good understanding of basic SOLID principles), Working knowledge of common design patterns Experience: Atleast 3 years working on high-traffic, cloud-based, customer-facing applications. Applications involving video or streaming are a plus. Soft Skills: Ability to communicate well, verbally and in writing. Quick learner Good to have: Experience in Redis, RabbitMQ, Docker, Kubernetes

We re looking for a Community Manager to build, engage, and nurture our online and offline communities. This role requires someone who is not only passionate about creating meaningful connections but also thrives on execution. You ll be the bridge between our brand and its audience, ensuring our community remains vibrant, informed, and valued. Here s What Your Day Will Look LikeCommunity Engagement Build and sustain active engagement across our online platforms, including email newsletters, LinkedIn, and Slack/Discord. Develop and execute strategies to grow and retain a thriving community. Facilitate discussions, answer queries, and provide timely support to community members. Content and Events Plan and create engaging, community-focused content such as newsletters, blogs, webinars, and AMA (Ask Me Anything) sessions. Organize and execute virtual and in-person events, including meetups, workshops, and conferences, to strengthen connections within the community. Feedback Management Act as the voice of the community, gathering insights and feedback to share with the product and marketing teams. Advocate for community needs, ensuring their concerns are addressed and their suggestions considered. Partnerships and Advocacy Identify and foster relationships with key influencers, advocates, and partners within the community. Collaborate with advocates to co-create content, run campaigns, and participate in events. Metrics and Reporting Track, analyze, and report on community engagement metrics to measure success. Leverage data-driven insights to refine and optimize community strategies. We re a Perfect Match If You... Have 3-5 years of experience in community management across platforms like LinkedIn, Slack, and events. Possess basic knowledge of email marketing, SEO, and event management . Are an excellent communicator with strong interpersonal skills, connecting effortlessly with diverse audiences. Have a sharp analytical mindset to track metrics and optimize strategies effectively. Are tech-savvy with a good understanding of platforms, APIs, and online engagement tools . Thrive in fast-paced environments , bringing an execution-focused mindset to prioritize and deliver under tight deadlines. Experience Range: 3 - 5 years Educational Qualifications: Any graduation Skills Required: Community Building,Branded Content Development