Communications & Documentation Executive (NGO)

Job Overview:

We are seeking a dynamic Communications and Documentation Executive to join our non- profit organization. As the Communications Executive, you will be responsible for implementing comprehensive documentation that effectively convey our mission, programs, and impact to various stakeholders. Additionally, you will manage our social media presence and handle content development to support our organizations communication needs.

Responsibilities:

Develop and execute communication strategies: Create and implement strategic

communication plans that align with the organization's mission and objectives. Identify target audiences, craft key messages, and select appropriate communication channels (e.g., press releases, newsletters, website, blogs, etc.) to effectively reach stakeholders.

Social media management: Oversee the organization's social media presence across various

platforms (e.g., Facebook, Twitter, Instagram, LinkedIn). Develop engaging content,

including posts, articles, graphics, and videos. Monitor social media conversations and

respond to comments and inquiries.

Content creation and storytelling: Generate compelling and impactful content for various

communication channels. Write press releases, articles, blog posts, and other materials to

highlight the organization's achievements, initiatives, and impact. Develop captivating

stories that resonate with different audiences and showcase the organization's work.

Documentation management: Create and maintain a comprehensive repository of

organizational documentation, including reports, case studies, success stories, photos and

other relevant materials. Organize and categorize documentation for easy access and

retrieval. Ensure accuracy, consistency, and clarity in documentation that is required while

reporting to the various donors.

Analytics and reporting: Monitor and analyze communication activities, including social

media metrics, website analytics, and media coverage. Prepare regular reports and provide

insights to improve communication effectiveness. Utilize data-driven approaches to refine

strategies and tactics.

Qualifications:

Bachelor's degree in communications, public relations, journalism, or a related field.

Proven experience (2 years) in communications, social media management, and

documentation within the non-profit sector or a related field.

Excellent written and verbal communication skills, with the ability to create compelling

content tailored to different audiences and platforms.

Proficiency in managing and leveraging social media platforms for organizational visibility,

engagement, and community building.

Strong attention to detail and accuracy in documentation management, ensuring

consistency and easy retrieval of materials.

Familiarity with content management systems, analytics tools, and email marketing

platforms.

Creative and strategic thinking with a proactive approach to communication initiatives.

Passion for social causes and a genuine commitment to making a positive impact through

the non-profit sector.

Note: This job description serves as a general guideline and is subject to modification and

evolution based on the needs of the organization.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Ability to commute/relocate:

• Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 2 years (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)
• Marathi (Preferred)

Work Location: In person