Communication Specialist [T500-19425]

About lululemon:

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative products, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. As we continue to elevate our shopping experience, our India Tech Hub plays a key role in expanding our technology capabilities in Product Systems, Merchandising and Planning, Digital Presence, distribution and logistics, and corporate systems. Our team in India works as an extension of the global team on projects of strategic importance.

About the role:

As part of the India Tech Hub (ITH) Communications team, this role reports into the Manager, Communications ITH and will be responsible for crafting clear and engaging communications across a wide range of subjects and channels. You are a key point of contact for cross-functional partners from across the business. You thrive in a fast-paced and dynamic environment and can meet time-sensitive deadlines.

As the Communications Specialist, you are a compelling storyteller. Supporting integrated communications strategies, your work involves change and crisis communications, fostering two-way dialogue with our leadership team, and ensuring information is shared with our employees in a timely and considered way.

Operating with a global mindset, you know that communication plays a crucial role in employee engagement and you’re always looking at new ways to innovate in this space.

Core Responsibilities:

• Support business objectives through strategic and impactful communications including (but not limited to) weekly newsletters, change management communications, presentations and speaking notes, editorial stories and intranet blog posts, copywriting and executive messages
• Package communications in a clear and visual way through engaging presentations and graphic design
• In partnership with the Communications Manager, foster relationships with key regional and global stakeholders to fluidly communicate company messaging, localising as necessary and driving engagement across SSC.
• Work as a cross-functional partner and consultant – you are a trusted, go-to person for leaders in the ITH business
• Create and execute communications project plans, timelines, and defined deliverables that shape our culture, drive engagement, and deliver results
• Co-create employee experiences with cross-functional partners
• Support the creation and execution of our internal communications strategy
• Act as local contact and support for our internal company intranet (youlu), connecting partners with the global youlu manager where appropriate
• Lead the creation of internal videos, including script writing, prepping speakers and working with external vendors
• Continually improve, measure, and evaluate effectiveness of employee communications strategy and methods

Qualifications:

• Have a post-secondary degree in Communications, Journalism or related field, and 5-7 years professional experience in internal/corporate communications
• Outstanding writer and storyteller with a talent for crafting a range of content including technical, change communications and inspirational
• Experience in a fast-paced and unpredictable environment; ability to work well under tight timelines
• Ability to work effectively and collaborate within a team
• Graphic and web design skills highly regarded
• External communications experience considered an asset

Must haves:

• Creates an inclusive environment by actively removing barriers to equity so everyone feels a sense of belonging
• Acknowledges the presence of choice in every moment and takes personal responsibility for their actions
• Utmost integrity and very strong attention to detail
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results
• Communicates with honesty and kindness, and creates the space for others to do the same
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure
• Fosters connection by putting people first and building trusting relationships
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously