Collections Officer

NJ Group is based in Surat, Gujarat (India), and it has a presence all over India. Today, it is a leading player in the Indian financial services industry. The journey started from humble beginnings in 1994 with the establishment of NJ India Invest Private Limited, the flagship company, to cater to investor needs in the financial services industry. After traversing through initiatives in various B2C services, NJ Wealth - Financial Products Distributors Network was established in the year 2003. Today, NJ Wealth is among the largest network of financial products distributors in India, with an AUM of over 2,64,570 crore.

Over the years, NJ Group has also diversified into other businesses and today has a presence in businesses ranging from financial products distribution to asset management, insurance broking, NBFC, training and development, technology, and FMCG. Our rich experience in financial services, combined with exceptional execution capabilities, strong processes, and system orientation, has enabled us to shape a rising growth trajectory in our businesses.

NJ Capital-

Digital lending based on data sciences, has caused a fundamental transformation in the experience of the retail borrower. NJ Capital Private Limited (NJC) marks the entry of NJ group into digital lending.

NJC. a registered Non Banking Finance Company (NBFC), operates the retail lending arm of the NJ Group. The company endeavours to fulfill the credit requirements of its clients by providing them innovative loan products at an affordable cost, thereby enabling the group to be a one stop shop providing for all their financial needs.

Relying on technology, NJC strives to turn lending into a quick, simple and hassle free process. The fully automated process leads to elimination of paperwork, physical movements (of either papers or clients), quick loan disbursals and smooth loan servicing .We endeavour to provide to the client a world class borrowing experience that is truly seamless, intuitive, convenient and user friendly.

The use of data analytics helps in profiling client risk and delivering the right loan product at an appropriate cost, thereby bringing substantial economic gains to them.

Job Responsibilities :

• Proactively contact customers via phone call to collect overdue EMI payments, including both NACH (National Automated Clearing House) and non-NACH accounts.
• Contact customers to gather feedback on operational processes at NJ Capital.
• Tabulate and analyze data related to both collection efforts and customer feedback for reporting and process improvement initiatives.
• Ensure timely invocation of security sale as per company policy for non-payment cases.

Candidates should have minimum graduation degree and 1-2 years of experience into collections

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• Cold calling: 1 year (Required)

Work Location: In person