Collections Manager -

Key Responsibilities:

Collections & Revenue Tracking

• Support brand managers by tracking receivables from partner brands and agencies post-campaign execution.
• Coordinate with external brand POCs to ensure timely invoice clearance, resolve discrepancies, and follow up professionally.
• Maintain real-time dashboards for collections and provide visibility to leadership on outstanding payments.
• Ensure commercial terms and billing timelines are strictly adhered to as per brand agreements.

Stakeholder & Communication Management

• Act as the bridge between Sales, Finance, Legal, and Operations teams for any collections- or payout-related queries.
• Collaborate closely with external stakeholders (brands, agencies, finance contacts) to ensure smooth collections.
• Handle documentation and communication for collections, follow-ups, escalations, and reconciliations.

BTL Vendor Payout Management

• Coordinate with BTL execution vendors/agencies to track deliverables, align payment terms, and ensure timely payouts.
• Maintain accurate payout logs, vendor invoices, and delivery confirmations.
• Collaborate with the finance team to process vendor payments within stipulated timelines.
• Address payout-related vendor queries or escalations and ensure proper closure with internal alignment.

Reporting & Compliance

• Prepare weekly and monthly dashboards for receivables, vendor payouts, and payment status summaries.
• Assist in audit readiness by maintaining a clean trail of communications, documents, and reconciliations.
• Ensure 100% compliance with internal financial processes, documentation standards, and SLA timelines.

Key Requirements:

• 13 years of experience in collections, sales operations, finance coordination, or client servicing roles.
• Experience with BTL campaigns, ad sales, or agency-side account management is a plus.
• Strong communication skills—both verbal and written—for professional stakeholder engagement.
• Proficiency in Excel/Google Sheets; experience with tools like Zoho Books, CRMs, or ERPs is a plus.
• Excellent attention to detail, documentation, and proactive follow-up mindset.
• Ability to manage time-sensitive processes and multitask across projects and partners.