Collections Manager

8 years

0 Lacs

Posted:4 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We’re Hiring | Collection Manager

Location:

Company:

Domain: Debt Recovery | Managed Services | BFSI

Collection Manager


🔹 Experience & Expertise

  • 8+ years

    of experience in Debt Collection Management
  • 5+ years

    leading and managing collection teams
  • Strong hands-on experience with

    NPA and Write-Off portfolios

  • DRA Certification – Mandatory


🔹 Key Responsibilities

  • Manage and optimize NPA and write-off portfolios to maximize recovery
  • Lead, mentor, and scale collection teams across geographies
  • Ensure strict adherence to

    RBI guidelines

    and

    Fair Practice Code (FPC)

  • Oversee legal recovery processes and vendor coordination
  • Drive recovery strategies using

    portfolio analysis and MIS reporting

  • Handle escalations, negotiations, and complex customer cases effectively


🔹 Required Skills

  • Team Leadership & People Management
  • Strong Negotiation & Conflict Resolution skills
  • Portfolio & MIS Analysis
  • Compliance-driven operational mindset


Interested candidates can share their resume at:

hr@itcart.io


www.itcart.ai

future-ready recovery network

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