Collections Manager

Role Overview: As a Collections Manager at our company, you will be responsible for overseeing the collections processes and accounts receivable. Your role will involve leading, motivating, and managing a team of collection agents to ensure timely and effective collection of outstanding debts. You should possess strong negotiation and conflict resolution skills to handle challenging situations. Additionally, knowledge of credit policies, regulations, and compliance is essential for this role. Your excellent communication and interpersonal skills will be crucial in interacting with clients and internal stakeholders. Proficiency in using collections software and databases, along with analytical and problem-solving abilities, will aid you in optimizing the collections process. Prior experience in the financial services industry would be advantageous. Key Responsibilities: - Manage collections processes and accounts receivable effectively - Lead, motivate, and manage a team of collection agents to ensure timely debt collection - Utilize strong negotiation and conflict resolution skills to handle challenging situations - Ensure compliance with credit policies, regulations, and industry standards - Communicate effectively with clients and internal stakeholders - Utilize collections software and databases proficiently - Apply analytical and problem-solving abilities to optimize the collections process Qualifications: - Experience in managing collections processes and accounts receivable - Ability to lead, motivate, and manage a team of collection agents - Strong negotiation and conflict resolution skills - Knowledge of credit policies, regulations, and compliance - Excellent communication and interpersonal skills - Proficiency in using collections software and databases - Analytical and problem-solving abilities - Prior experience in the financial services industry is a plus - Bachelor's degree in Finance, Business Administration, or related field,