Posted:1 day ago| Platform: Shine logo

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Job Type

Full Time

Job Description

Job Title:

Collection Manager

Location:


Job Summary:

The Collection Manager will be responsible for managing and improving the overall collection process for assigned portfolios. The role involves meeting recovery targets, handling delinquent accounts, coordinating with field executives, and ensuring compliance with company policies and regulatory norms. The ideal candidate should have strong communication skills, leadership qualities, and prior experience in collection operations.


Key Responsibilities:

  • Manage and oversee the collection activities for allocated accounts/territory.

  • Achieve monthly and quarterly recovery targets.

  • Monitor bucket-wise performance and take corrective actions where required.

  • Handle delinquent customers through field visits, tele-calling follow-ups, and negotiation for payment

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