Collection Manager

As a Collections Executive, your role is to achieve the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policy. **Core Responsibilities:** - Manage the assigned portfolio to achieve expected resolution. - Update trail/feedback in the system and report to respective stakeholders. - Resolve NPA reversals and Write off recoveries through personal visits. - Initiate and execute legal tools timely, such as Warrants execution under Section -138/ Section -25, and Sarfaesi execution. - Coordinate with the Legal team/Lawyers for timely filing of Sec 14, obtaining DM orders, and enforcing agents for timely and smooth possessions. - Ensure customer satisfaction by resolving customer issues and complaints quickly through personal visits. - Drive resolution through personal visits to achieve set targets. - Manage trail/feedback in M Collect and monitor Delinquency file regularly. - Ensure customer satisfaction by resolving customer issues within specified TAT. - Collaborate with team members and other functions. - Ensure compliance with all Audit/NHB/IRB regulations, as well as company policies and procedures. **Education:** - Graduate **Desired Experience:** - Minimum 2 to 4 years in the field.,