Posted:16 hours ago| Platform: Apna logo

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Job Type

Full Time

Job Description

* Supervise and manage the daily operations of the collections team. * Monitor team performance and ensure achievement of collection targets. * Provide training, coaching, and support to team members. * Handle escalated cases and negotiate payment plans with customers. * Develop and implement strategies to improve collection rates. * Collaborate with Backend/process departments to address process inefficiencies. * Prepare and present performance reports to management.

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