Were Hiring: Customer Care Executive- Domestic Voice Process We are hiring dynamic and customer-oriented individuals for the role of Customer Care Executive for Domestic Process-Voice Process at a French-based Multinational Company (MNC) . This role involves handling inbound and outbound customer calls, resolving queries, providing excellent service, writing emails, and updating customer records in our CRM system in real time during the calls. Key Responsibilities: Handle customer queries and complaints efficiently through voice calls Provide accurate information and effective solutions to customers Maintain a high level of professionalism and empathy during all interactions Write and respond to customer emails as needed Update and store customer information in the CRM system simultaneously during calls Document call and email details, follow-up actions, and resolutions accurately Follow company scripts, guidelines, and quality standards Escalate unresolved issues appropriately and in a timely manner Required Skills: Excellent communication skills in Hindi and English Strong command of English: reading, writing (at least 35 words per minute), speaking, and listening Ability to multitask: communicate effectively while updating data in real time Good interpersonal and problem-solving skills Basic computer literacy and fast system navigation Professional attitude and a customer-first mindset System Requirements: You must have access to the following: Your own PC or Laptop with Intel i5 processor 7th Gen. or above Minimum 8 GB RAM Operating System: Windows 10 or above Noise-cancellation headphones for clear communication Stable high-speed Wi-Fi Power backup to ensure uninterrupted work Eligibility Criteria: Minimum Qualification: 12th Pass / Graduate (any stream) Freshers and experienced candidates are welcome Experienced candidates may be offered a higher package Age: Must be 32 years or below Willingness to work in rotational day shifts , 6 days a week Benefits: Competitive fixed salary with performance-based incentives Appraisal opportunity after 9 months based on performance Career growth and internal promotion opportunities Supportive and friendly work environment How to Apply: Send your updated resume on WhatsApp or Call us directly to schedule your interview: +91 8544918342
WE ARE HIRING |CUSTOMER CARE EXECUTIVE | INTERNATIONAL VOICE PROCESS| WORK FROM OFFICE ONLY| FRENCH MNC COMPANY| Need a dynamic, customer-focused professional with a passion for delivering exceptional service. We are looking for Customer Care Executives to join our team for an International Voice Process at a globally renowned French-based Multinational Company (MNC). Role: Customer Care Executive Process: International Voice (Inbound) Location: MOHALI, PUNJAB Salary: Between 25k-35k Per month CTC Fresher candidates can also apply, but Experienced will be given first priority Shift: 6 Days/ week | 9 Hours Night shifts (as per international time zones) Employment Type: Full-Time Key Responsibilities: Handle inbound international customer calls professionally and efficiently Resolve customer queries and provide real-time assistance with a strong focus on customer satisfaction Update and manage customer records accurately in our CRM system during live interactions Maintain high service standards and ensure compliance with company policies What We are Looking For: Strong command of English: speaking, listening, reading, and typing Strong interpersonal skills and a customer-first mindset Typing speed of at least 35-40 WPM with high accuracy Ability to work in a fast-paced environment and handle pressure professionally Prior experience in a BPO/International Voice Process is a plus Why Join Us Opportunity to work with a top-tier global organization Competitive fixed salary with performance-based incentive Diverse and inclusive work culture Attractive salary package + incentives Fast-track career growth opportunities and internal promotion opportunities Eligibility Criteria: Minimum Qualification: 12th Pass / Graduate (any stream) Freshers and at least 1 year experienced candidates in BPO are welcome Age: Must be 32 years or below Willingness to work in rotational NIGHT shifts, 6 Days a week Apply Now and take the next step in your customer service career! For more details, reach out via call or WhatsApp to: Skill Labs, Mohali, Punjab Contact: +91 8544918342
Hiring: Customer Success Executive Domestic Voice Process A leading MNC is hiring Customer Care Executives for its Domestic Voice Process (Inbound). Location: Work from Office (Mohali, Punjab) Shift: Rotational Day Shifts (6 days/week) Age Limit: Up to 32 years Responsibilities: Handle customer calls, resolve queries. Provide accurate info with professionalism. Update CRM during calls and document interactions. Requirements: 12th Pass/Graduate (any stream) Good communication in English & Hindi Typing speed: 35-40 WPM Basic computer knowledge & multitasking skills Freshers & experienced candidates welcome Benefits: Fixed salary + performance incentives Appraisal after 9 months Growth and promotion opportunities Apply: WhatsApp your resume or Call: +91 8544914672
Handle inbound calls Resolve customer queries effectively Maintain a positive and professional attitude Provide information about products/services Skills Required: Good communication skills Problem-solving skills Customer service orientation Eligibility: Minimum 12th pass or graduate Freshers/Experienced both can apply