Were Hiring: Customer Care Executive- Domestic Voice Process We are hiring dynamic and customer-oriented individuals for the role of Customer Care Executive for Domestic Process-Voice Process at a French-based Multinational Company (MNC) . This role involves handling inbound and outbound customer calls, resolving queries, providing excellent service, writing emails, and updating customer records in our CRM system in real time during the calls. Key Responsibilities: Handle customer queries and complaints efficiently through voice calls Provide accurate information and effective solutions to customers Maintain a high level of professionalism and empathy during all interactions Write and respond to customer emails as needed Update and store customer information in the CRM system simultaneously during calls Document call and email details, follow-up actions, and resolutions accurately Follow company scripts, guidelines, and quality standards Escalate unresolved issues appropriately and in a timely manner Required Skills: Excellent communication skills in Hindi and English Strong command of English: reading, writing (at least 35 words per minute), speaking, and listening Ability to multitask: communicate effectively while updating data in real time Good interpersonal and problem-solving skills Basic computer literacy and fast system navigation Professional attitude and a customer-first mindset System Requirements: You must have access to the following: Your own PC or Laptop with Intel i5 processor 7th Gen. or above Minimum 8 GB RAM Operating System: Windows 10 or above Noise-cancellation headphones for clear communication Stable high-speed Wi-Fi Power backup to ensure uninterrupted work Eligibility Criteria: Minimum Qualification: 12th Pass / Graduate (any stream) Freshers and experienced candidates are welcome Experienced candidates may be offered a higher package Age: Must be 32 years or below Willingness to work in rotational day shifts , 6 days a week Benefits: Competitive fixed salary with performance-based incentives Appraisal opportunity after 9 months based on performance Career growth and internal promotion opportunities Supportive and friendly work environment How to Apply: Send your updated resume on WhatsApp or Call us directly to schedule your interview: +91 8544918342
WE ARE HIRING |CUSTOMER CARE EXECUTIVE | INTERNATIONAL VOICE PROCESS| WORK FROM OFFICE ONLY| FRENCH MNC COMPANY| Need a dynamic, customer-focused professional with a passion for delivering exceptional service. We are looking for Customer Care Executives to join our team for an International Voice Process at a globally renowned French-based Multinational Company (MNC). Role: Customer Care Executive Process: International Voice (Inbound) Location: MOHALI, PUNJAB Salary: Between 25k-35k Per month CTC Fresher candidates can also apply, but Experienced will be given first priority Shift: 6 Days/ week | 9 Hours Night shifts (as per international time zones) Employment Type: Full-Time Key Responsibilities: Handle inbound international customer calls professionally and efficiently Resolve customer queries and provide real-time assistance with a strong focus on customer satisfaction Update and manage customer records accurately in our CRM system during live interactions Maintain high service standards and ensure compliance with company policies What We are Looking For: Strong command of English: speaking, listening, reading, and typing Strong interpersonal skills and a customer-first mindset Typing speed of at least 35-40 WPM with high accuracy Ability to work in a fast-paced environment and handle pressure professionally Prior experience in a BPO/International Voice Process is a plus Why Join Us Opportunity to work with a top-tier global organization Competitive fixed salary with performance-based incentive Diverse and inclusive work culture Attractive salary package + incentives Fast-track career growth opportunities and internal promotion opportunities Eligibility Criteria: Minimum Qualification: 12th Pass / Graduate (any stream) Freshers and at least 1 year experienced candidates in BPO are welcome Age: Must be 32 years or below Willingness to work in rotational NIGHT shifts, 6 Days a week Apply Now and take the next step in your customer service career! For more details, reach out via call or WhatsApp to: Skill Labs, Mohali, Punjab Contact: +91 8544918342
Hiring: Customer Success Executive Domestic Voice Process A leading MNC is hiring Customer Care Executives for its Domestic Voice Process (Inbound). Location: Work from Office (Mohali, Punjab) Shift: Rotational Day Shifts (6 days/week) Age Limit: Up to 32 years Responsibilities: Handle customer calls, resolve queries. Provide accurate info with professionalism. Update CRM during calls and document interactions. Requirements: 12th Pass/Graduate (any stream) Good communication in English & Hindi Typing speed: 35-40 WPM Basic computer knowledge & multitasking skills Freshers & experienced candidates welcome Benefits: Fixed salary + performance incentives Appraisal after 9 months Growth and promotion opportunities Apply: WhatsApp your resume or Call: +91 8544914672
Handle inbound calls Resolve customer queries effectively Maintain a positive and professional attitude Provide information about products/services Skills Required: Good communication skills Problem-solving skills Customer service orientation Eligibility: Minimum 12th pass or graduate Freshers/Experienced both can apply
Walk-in Customer management & query resolution Cash collection, deposition & maintenance of the accurate records Loan Closure cases updation & closure Reconciliation of Bank Account - open items Coordination with RTO / local authorities for Trade License Renewal Timely updation of Receipts, RC to Core Systems & reconciliation Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards Monthly audit of receipts updated and received from collection team Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections Record Keeping and Admin Activities Ensure 100% Compliance of Process and policies
Walk-in Customer management & query resolution Cash collection, deposition & maintenance of the accurate records Loan Closure cases updation & closure Reconciliation of Bank Account - open items Coordination with RTO / local authorities for Trade License Renewal Timely updation of Receipts, RC to Core Systems & reconciliation Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards Monthly audit of receipts updated and received from collection team Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections Record Keeping and Admin Activities Ensure 100% Compliance of Process and policies
Job Title: Video KYC Executive (Telugu + Hindi+ English Speaking) Work Location: Mohan Estate, Delhi Compensation: Up to 25,000 (Net Salary per month) Experience: Freshers/ Experienced Employment Type: Full-time, On-site About the Role: We are looking for dynamic, confident, and communicative professionals to join our Video KYC (VKY) team based at Mohan Estate, Delhi . The role primarily involves conducting customer verifications through live video calls, ensuring the accuracy and compliance of the KYC process. This position is best suited for individuals who are fluent in Telugu (Priority 1) , Hindi , and have average English communication skills. The process is fundamental in nature but requires attention to detail, clarity in communication, and adherence to regulatory norms. Candidates with prior experience in telecalling, customer support, or KYC verification are preferred; however, freshers who possess good communication skills and confidence on video are also encouraged to apply. Key Responsibilities: Conduct Video KYC (Know Your Customer) sessions with customers over live video calls to complete identity verification. Communicate fluently in Telugu, Hindi, and English (basic level) to guide customers through the verification process. Verify customer identity documents (e.g., Aadhaar, PAN) as per organizational and regulatory guidelines. Ensure high standards of data accuracy, compliance, and confidentiality during each session. Maintain a courteous, professional, and customer-centric approach throughout the interaction. Record relevant customer information and update verification status in the CRM or designated system. Report any discrepancies or red flags identified during the verification process to the supervisor or compliance team. Work closely with the operations team to ensure seamless coordination and timely completion of verification tasks. Achieve daily and weekly performance targets in line with the teams objectives. Desired Candidate Profile: 1. Language Proficiency: Telugu Mandatory (Top Priority) Hindi Mandatory English Basic conversational ability 2. Communication Skills: Clear, confident, and pleasant communication style, especially on video. Ability to explain procedures and address customer queries politely. Comfortable handling multiple calls and maintaining focus on quality. 3. Technical / Process Skills: Basic computer knowledge (MS Office, internet usage, and CRM handling). Familiarity with video conferencing platforms or similar digital tools. Ability to follow defined standard operating procedures (SOPs) accurately. 4. Educational Qualification: Minimum: 12th Pass / Graduate in any stream. Candidates pursuing graduation or with call center experience are welcome. 5. Experience: 0 to 2 years of experience in a Video KYC, BPO, telecalling, or customer service role preferred. Freshers with good communication and presentation skills are also eligible. What We Offer: Salary: Up to 25,000 (Net per month). Training & Development: Comprehensive process and compliance training before live operations. Career Growth: Opportunity to progress into quality, team lead, or operations roles based on performance. Work Environment: Supportive team culture with transparent communication and growth-oriented management. Location Advantage: Office conveniently located in Mohan Estate, Delhi , well connected by metro and other transport options. Work Schedule: Days: 6-day working week (Sunday off or as per company policy). Timings: Day shift (Exact shift timing to be communicated during selection process). Application Process: Interested candidates who meet the above criteria and are proficient in Telugu, Hindi, and English are invited to apply. Please share your updated resume with the following details: Current Location Total Experience (if any) Language Proficiency (Telugu / Hindi / English) Current and Expected Salary Notice Period / Availability Email ID: gargi@skilllabs.net Contact: +91 8544918342 Subject Line: Application Video KYC Executive (Telugu) Position: Video KYC Executive Location: Mohan Estate, Delhi Salary: Up to 25,000 (Net) Languages: Telugu (Must), Hindi, English (Basic) Mode: On-site
Customer Support Executive International Chat Process Location: Sector 75, Mohali, Punjab Work Schedule: 6 Days Working 9 Hours Shift (including breaks) Rotational Shifts (as per process requirement) Job Summary: We are hiring enthusiastic and customer-focused individuals to join our International Chat Support Team . As a Customer Support Executive, you will interact with global customers via live chat, resolve their queries, and ensure a high level of satisfaction through prompt and professional service. Key Responsibilities: Handle multiple live chat conversations with international customers efficiently. Provide accurate and timely information and resolutions to customer inquiries. Troubleshoot customer issues or escalate them when necessary. Maintain professionalism and ensure a positive customer experience in every interaction. Record and update customer information accurately in internal systems. Collaborate with team members to achieve individual and team performance goals (SLAs). Requirements: Education: Minimum 12th Pass or Graduate in any discipline. Experience: Freshers or experienced candidates with excellent communication skills are welcome. Skills Required: Excellent written English communication skills. Typing speed: Minimum 30-35 WPM with good accuracy. Strong problem-solving and multitasking abilities. Comfortable working in rotational shifts (including night shifts). Must be willing to work from the office (Mohali Sector 75). Perks & Benefits: Attractive salary package with performance-based incentives. Opportunity for career growth and professional development. Supportive and energetic work environment. Transport facility available (if applicable). How to Apply: Interested candidates can share their updated resume on WhatsApp: +91 8544918342
Job Title :Chat Support Executive Location : Mohali CTC :3.6lpa Work Type : Work From Office Shifts : Rotational shifts including night shifts Job Summary: Teleperformance is hiring Chat Support Executives in Mohali. Candidates with good communication skills and a customer-focused attitude are encouraged to apply for this exciting chat process role. Job Responsibilities: * Manage customer queries through chat support. * Provide accurate information and solutions in a timely manner. * Maintain chat etiquette and professionalism. * Record and update customer interactions as needed. Requirements: * Typing speed of 30 words per minute with 90% accuracy. * Good communication skills in English. * Comfortable with rotational shifts. * Must be ready for Work From Office (Mohali). Qualifications: Minimum 12th pass or Graduate. Freshers and experienced candidates both can apply.
Develop and execute the sales strategy for Prime LAP products (large ticket LAP) in the Indore region and surrounding areas. Achieve disbursement and revenue targets for Prime LAP within region onboard new customers, channels and broker networks. Expand and manage a strong network of channel partners (brokers, DSAs, real-estate consultants, banks) focused on high-value LAP deals. Build, lead and motivate the regional sales team; set key performance indicators, coach & monitor performance. Analyse market trends, competitive offerings, pricing, customer segments and identify new growth opportunities in Prime LAP. Ensure adherence to credit policy, compliance, documentation standards and pipeline management until disbursement. Prepare regular MIS, sales forecasts, funnel reports and present to senior management. Manage cost of acquisition, monitor asset quality and post-disbursement monitoring linkage with credit/operations teams. 8 12 years of experience in lending business, preferably in LAP, Housing Finance, Real Estate Finance or NBFC sales with High-Ticket loans.