Video KYC Executive (Telugu + Hindi+ English)

Job Title:

Work Location:

About the Role:

Video KYC (VKY)

telecalling, customer support, or KYC verification

Key Responsibilities:

• Video KYC (Know Your Customer)

• Telugu, Hindi, and English

• Verify customer identity documents (e.g., Aadhaar, PAN) as per organizational and regulatory guidelines.

• data accuracy, compliance, and confidentiality

• Maintain a courteous, professional, and customer-centric approach throughout the interaction.

• Record relevant customer information and update verification status in the CRM or designated system.

• Report any discrepancies or red flags identified during the verification process to the supervisor or compliance team.

• Work closely with the operations team to ensure seamless coordination and timely completion of verification tasks.

• Achieve daily and weekly performance targets in line with the teams objectives.

Desired Candidate Profile:

1. Language Proficiency:

• Telugu

• Hindi

• English

2. Communication Skills:

• Clear, confident, and pleasant communication style, especially on video.

• Ability to explain procedures and address customer queries politely.

• Comfortable handling multiple calls and maintaining focus on quality.

3. Technical / Process Skills:

• Basic computer knowledge (MS Office, internet usage, and CRM handling).

• Familiarity with video conferencing platforms or similar digital tools.

• Ability to follow defined standard operating procedures (SOPs) accurately.

4. Educational Qualification:

• Minimum: 12th Pass / Graduate in any stream.

• Candidates pursuing graduation or with call center experience are welcome.

5. Experience:

• Video KYC, BPO, telecalling, or customer service

• Freshers with good communication and presentation skills are also eligible.

What We Offer:

• Salary:

• Training & Development:

• Career Growth:

• Work Environment:

• Location Advantage:

Work Schedule:

• Days:

• Timings:

Application Process:

Telugu, Hindi, and English

Please share your updated resume with the following details:

• Current Location

• Total Experience (if any)

• Language Proficiency (Telugu / Hindi / English)

• Current and Expected Salary

• Notice Period / Availability

Email ID: gargi@skilllabs.net

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• Location:

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