COLLECTION MANAGER

LTFinance

3 - 5 years

5 - 8 Lacs

chennai

Posted:2 days ago| Platform:

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Skills Required

vendor management business loan github team management training needs maven collection management customer service vpc sme recovery loan collection docker ansible amazon ec2 git iam collections linux jenkins aws payment collection finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

To oversee the business departments financial collections personally and through Vendor Management
Strong follow up and recovery mindset, design and review logics of field follow up for the portfolio managedtowards achievement of target set
Monitor and review the agency /Field executives performance periodically

PRINCIPAL ACCOUNTABILITIES

To achieve collections Targets of the area assigned ensuring meeting the KPI, targets
Control bucket flow cases and focus on non-starters
Allocation of accounts based on geography & daily tracking of collection status of accounts in DPD>30 between self & collection executives
Overseeing staff members and ensuring the accurate and timely customer visits on the allocation base
Prioritizing the weekly payment goals to meet the monthly Targets
Creating and implementing a strategy to improve the collection of outstanding dues across buckets.
Implementing collection policies and procedures to avoid excessive outstanding Credit
Preparing daily feedback reports and payment collections
Follow-up and negotiation with customers in cases when nonpayment occurs basis the review of
Collection Executive
Training of staff members in the collections department
Ensure timely documentation of the customer feedback
Identify and manage training needs for Collections Executive and Agency filed staff
Actively participate and contribute to the Monthly reviews
Highlight any suspicious fraud related cases
Ensure adequate Feet on street availability area -wise / bucket wise /Segment wise at the Agency
Manage productivity by regular reviews for Collections Executive and Agency &monitoring performance against set parameters
Identify and manage training needs for Collections Executive and Agency filed staff.
Actively participate and contribute to the Monthly reviews
Highlight any suspicious fraud related cases.
Responsible for new vendor empanelment in the respective locations.

SKILLS AND KNOWLEDGE

Educational Qualifications

Graduate/Post Graduate

Functional Skills

Ability to deliver in high pressure, Team Management,
Basic Knowledge of Legalities of SME,
Good Networkingwith Local Authorities

Relevant and total years of Experience

Experience of 3-5 Years in the relevant role, preferably Business loan collections.

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