Collection Executive

Job Title: Collection Executive

Location: Hyderabad, India

Job Summary: We are seeking a highly motivated and reliable Collection Person to join our team in Hyderabad. The primary responsibility of the Collection Person is to ensure timely collection of outstanding payments from customers. The ideal candidate should possess excellent communication and negotiation skills, as well as the ability to work independently and meet targets. This is a vital role within our organization, as it directly impacts our cash flow and overall financial stability.

Responsibilities:

• Contact customers via phone calls, emails, or in-person visits to remind them of their outstanding payments.
• Maintain accurate records of all collection activities, including payment commitments and follow-up actions.
• Resolve any customer billing disputes or discrepancies and ensure prompt resolution.
• Collaborate with the sales team and other departments to address any payment-related issues and facilitate the collection process.
• Monitor and track customer accounts to identify delinquent payments and take appropriate actions.
• Prepare regular reports on collection activities, outstanding balances, and payment trends.
• Ensure compliance with company policies and procedures, as well as applicable legal and regulatory requirements.
• Maintain professionalism and positive relationships with customers while collecting payments.

Requirements:

• High school diploma or equivalent; additional education in finance or related field is a plus.
• Proven experience in collections, accounts receivable, or a similar role.
• Strong verbal and written communication skills in English, Telugu and Hindi.
• Excellent negotiation and persuasion abilities.
• Ability to work independently and meet deadlines.
• Strong attention to detail and accuracy.
• Customer-oriented mindset with a focus on providing excellent service.
• Ability to handle sensitive and confidential information with integrity.

Preferred Qualifications:

• Prior experience in collections within the Hyderabad region.

Job Type: Full-time

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Collection: 1 year (Preferred)

Willingness to travel:

• 100% (Preferred)

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)

Work Location: In person