Coach

As a Health Care Coach at Altruist BPO Services, you will play a crucial role in guiding patients through their recovery journey. You will be part of the HEAPS Process, a cutting-edge health-tech initiative aimed at transforming patient outcomes through proactive care and structured interactions. **Key Responsibilities:** - Counsel patients dealing with chronic, acute, or post-surgical conditions. - Follow up on patient health status post-discharge and provide psychosocial support. - Coordinate patient needs with healthcare providers and document treatment progress. - Guide patients using pre-defined FAQs, especially regarding surgeries and hospital outcomes. - Participate in team training sessions and apply regular performance feedback. **Qualifications Required:** - Excellent verbal communication skills in English & Hindi (Proficiency in regional languages like Telugu, Kannada, Tamil, Malayalam is a plus). - Strong listening skills and natural empathy. - Basic understanding of medical conditions and terminology. - Positive attitude, collaborative mindset, and genuine passion for patient engagement. **About Altruist BPO Services:** Altruist BPO Services is a trusted name in customer experience, process innovation, and digital health support solutions. With a focus on growth and purpose, Altruist offers a stable and nurturing work culture, cross-domain exposure with global clients, ongoing training and development opportunities, and a chance to make a meaningful difference in patients" lives. If you have a Bachelor's Degree in a Life Science stream related to Clinical, Medico, Biology, or Allied Health Sciences (such as Paramedics, Clinical Psychologists, Physiotherapists, Dietitians, Nutritionists, etc.) and a minimum of 1 year of relevant experience, we encourage you to apply now and be a part of Altruist's healthcare transformation journey. Join us at Altruist BPO Services and contribute to reshaping care delivery in India and abroad. Apply now and make an impact in the lives of patients. ,