Job Summary Reporting into the Global Security organization, the Global Cloud Security Engineer will be responsible for the architecture and engineering aspects of cloud security tools in collaboration with the global and regional technology, legal, sales, and operations teams to ensure client systems comply with applicable security policies, regulations, and industry standards. This will include, but is not limited to, the contribution of a Security Engineering Roadmap that will continue to evolve and drive state-of-the-art technical security solutions across the enterprise. The position will require collaboration with Information Technology, Internal Audit, Security, and other internal functional groups to ensure that the execution elements of Global Security meet the needs of the Foundever Group, the regional leadership, and its clients. Primary Job Responsibilities Demonstrated understanding of current and emerging cloud security technologies and can clearly articulate the business benefit to the organization. This includes, but is not limited to: AWS, GCP, Azure, Entra, ZTNA, PAM, Cloud DLP, Vulnerability Management, Data discovery, compliance, etc. Knowledge of network technologies, architecture, and security Project management skills to organize, drive, and execute initiatives Demonstrated ability to drive security conversations based upon factual data Demonstrated experience working in a complex global environment and being a security change agent to drive improved security controls and operations Partner with multiple platform and application owners to review and approve solutions and develop best practices and standards that can be leveraged company-wide Work closely with the managers and the global director of Security Engineering on the development of functional goals and objectives Be seen as a functional leader and resource within the company, and a security technical lead Support other areas on global security around investigations, risk assessments, and new projects as required Support the approval process for requirements from internal and external clients Provides input in the development of operating and capital budgets Skills and Qualifications Four-year computer science, engineering, business degree or related degree, and/or equivalent field experience Fluent in English, a second language would be an advantage Minimum of 1-3 years of increasingly diverse or complex experience in the field of Technology or Cyber Security within a global environment Excellent communication, analytical, and writing skills with the ability to participate in and lead team-based projects Prior call center experience is highly advantageous given the specialized security environment that will be managed Experience working in an ITIL environment Must work well in a dynamic team that is geographically dispersed Ingenuity, creativity, motivation, and a self-starter attitude are required People management skills and proven experience leading diverse teams both on and offshore Provides input in the development of operating and capital budgets Special Certifications: CISSP, CISM, CEH (Preferred, not mandatory) About Us Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we re the team behind the best experiences for +800 of the world s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. #LI-Remote .
SYKES BUSINESS SERVICES OF INDIA PVT LTD is looking for Recruiter_Navi Mumbai 1 to join our dynamic team and embark on a rewarding career journey Develop and implement recruiting strategies to attract a diverse pool of qualified candidates Source candidates through a variety of channels, including job postings, social media, professional networks, and employee referrals Taking telephonic interviews and shortlisting interested candidates based on suitability of the profile as per client's requirements based on experience in the industry, skills, assignments handled, communication, etcMaintain a database of potential candidates and update it regularly Collaborate with hiring managers to understand their hiring needs and assist with developing job descriptions and requirements Communicate with candidates throughout the recruitment process and provide regular updates Negotiate job offers and assist with the onboarding process for new hires Take ownership for the end-to-end recruitment life cycle Strong sourcing and networking skills Excellent communication and interpersonal skills Ability to work independently and in a team environment Strong organizational and time management skills
The Senior Manager, Security Assurance will lead security assurance initiatives, drive compliance with various security frameworks, and ensure Foundevers data integrity. The ideal candidate will possess extensive experience with cybersecurity frameworks and audits, including but not limited to HITRUST, SOC, ISO 27001, NIST, and PCI DSS. They will also be responsible for facilitating external audits and collaborating with cross-functional teams to enhance our security posture. Job Responsibilities Lead and manage the Security Assurance programs, ensuring compliance with regulatory and internal standards (i.e. HIPAA, GDPR, EU AI Act, etc.) Oversee, coordinate, and facilitate external audits (i.e., HITRUST, SOC, ISO 27001, NIST, PCI DSS) and collaborate with auditors to provide necessary documentation and responses Assess and identify gaps in security controls and develop strategies for remediation and improvement Serve as a subject matter expert on security frameworks and help influence the organizations security strategy Develop and implement security standards and policies in alignment with organizational objectives and industry best practices Conduct risk assessments and vulnerability assessments to evaluate the security posture of the organization and its assets Collaborate with IT, Legal, and Compliance teams to ensure coherent security practices across the organization Review change management requests to ensure alignment with compliance frameworks and security standards, providing recommendations for mitigating potential risks associated with proposed changes Collaborate with cross-functional teams to assess security compliance requirements in contracts, offering guidance and support in drafting, negotiating, and reviewing contractual terms related to data protection and security compliance measures Assist in the identification and documentation of security-related clauses in contracts, ensuring that all agreements reflect the necessary compliance and risk management measures in accordance with relevant frameworks Prepare and present regular updates to senior leadership on the status of security assurance initiatives and audit findings Stay informed of industry trends, threats, and regulatory changes affecting information security Skills and Qualifications 7-10 years of experience in information security, with a focus on security assurance and compliance (HIPAA experience highly preferred) Bachelors degree in Computer Science, Information Technology, Security Management, or a related field (Master s degree preferred) In-depth knowledge of security frameworks and standards such as HITRUST CSF, SOC 1/2, ISO 27001, NIST, PCI DSS, etc. Proven experience in managing and leading external audit engagements, including preparation, facilitation, and follow-up Strong analytical and problem-solving skills, with the ability to assess complex security issues and implement effective solutions Exceptional communication and interpersonal skills with the ability to engage and influence stakeholders at all levels Experience in project management and the ability to prioritize and manage multiple initiatives simultaneously Proven experience with compliance software and external audit portals for evidence posting and collaboration Knowledge of audit cycles and certifications for cloud hosted applications, AI experience a plus Relevant security certifications and framework certifications (e.g., CCSFP, CISM, CISSP, CISA, CRISC, ISO Lead Auditor, PCIP) are highly desirable. About Us Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we re the team behind the best experiences for +800 of the world s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. - #LI-MAM #LI-Remote #LI-India .
Collaborate with technology managers to gather and understand application and system requirements. Analyze business and technical requirements, define architecture, and delegate development tasks appropriately. Upgrade and enhance existing applications to meet evolving business needs. Develop detailed technical specifications and documentation. Write clean, scalable, and maintainable code for enterprise-grade applications. Review, debug, and optimize code to ensure high performance and adherence to best practices. Provide technical leadership, mentorship, and support to junior developers, including conducting code reviews and knowledge sharing sessions. Deploy functional and secure websites, software applications, and services. Draft and maintain technical documentation, including software operating procedures and release notes. Train and support junior staff, helping them grow technically and professionally. Track and manage project deliverables using appropriate tools and methodologies. Assist in the execution of quality assurance processes and help manage production releases. Monitor and report project/task progress, identifying risks, issues, and proposing solutions to management. Document, review, and obtain approval for all project changes; manage change implementation to ensure alignment with project goals. Provide ongoing production support and incident management, including on-call support, issue resolution, and documentation. Collaborate with cross-functional IT teams to enhance infrastructure and systems integration. Work closely with Business Analysts to ensure adherence to defined end-to-end processes and contribute to continuous process improvement. Partner with Compliance and Security teams to meet all relevant compliance and security standards. Typical Qualifications: Education & Experience: B E / BTech in Computer Science or Information Technology preferred . Will consider years of related work experience in lieu of. 5+ years progressive experience within an IT development organization(s) preferred. At least three years experience with a 24x7 development/support organization desired. Required (5 to 7 years) Proficient in at least one front-end technology such as React.js, Angular, or Vue.js and including HTML & CSS Proficient in at least one back-end technology such as Node.js, .NET, or C#. Proficient with middleware tools such as REST APIs and web services Strong knowledge of RDBMS databases like MySQL, Oracle, or PostgreSQL. Familiarity with NoSQL databases such as MongoDB, Redis Experience with messaging queues like Apache Kafka, RabbitMQ, or similar. Ability to follow and enforce coding best practices, design patterns, and architectural standards. Strong in code reviews, providing constructive feedback, and mentoring junior developers Experience interfacing with & manipulating active directory attributes, Scripting Python, PowerShel, lETL experience SSIS, Azure Data Factory,Familiarity with Cloud platforms (Azure/AWS) is a plus. Knowledge/Abilities: Solid technical skills (contact center systems support, solutions architecture, software development knowledge, operating systems, networking, etc.) Skilled in UI/UX design & implementation, responsive design Excellent verbal and written communication skills. Must be vocal at meetings and present well. Critical to be able to define and complete tasks without being spoon-fed Ability to research and design solutions, document and relay requirements to the other developers Excellent problem-solving & escalation skills Must work well independently and in a team environment
Candidates should be from BPO/BPM Background Only Diversity candidates can apply Telecom background experience is Preferred Total Experience - 10+yrs Relevant Experience - 1+ yrs (Manager on paper) Education - Any Graduate or 4 years Diploma Shifts - US (24x7) 5 days working Handling AMs & TLs Location: Airoli, Navi Mumbai College degree in Business Management/Administration or equivalent combination of education and directly related experience 4 or more years of directly related experience, including 2 or more years of supervisory experience. Strong leadership skills with the ability to manage large groups of people. Strong verbal/written communication and facilitation skills. Strong interpersonal skills and experience demonstrating successful customer relationship management. International Voice Experience; having Outbound experience will have an added advantage Shall operate in US shift timings, and would be required to stretch as and when required manager level into Telecom Domain for International contact center, US Appropriate communication and escalation of client issues to multiple levels of site and Operations management Client strategies to meet client/corporate goals and objective .
SYKES BUSINESS SERVICES OF INDIA PVT LTD is looking for Coach to join our dynamic team and embark on a rewarding career journey. Develop and implement comprehensive training programs tailored to the needs and goals of individual athletes or teams. Provide instruction and demonstrate proper techniques for skills development, conditioning, and game strategy. Motivate and inspire athletes to perform at their best through positive reinforcement, encouragement, and constructive feedback. Evaluate athletes' progress and performance during training sessions and competitions, and adjust training plans as needed. Collaborate with other coaches, athletic trainers, and support staff to ensure a holistic approach to athlete development. Foster a positive and inclusive team culture that promotes sportsmanship, teamwork, and respect for others. Communicate effectively with athletes, parents, and stakeholders to provide updates on training schedules, performance goals, and other relevant information. Maintain accurate records of attendance, performance evaluations, and other administrative tasks related to coaching responsibilities. Stay current with trends, best practices, and advancements in coaching techniques and sports science. Uphold ethical standards and promote the health, safety, and well - being of athletes at all times. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.