🚨 We’re Hiring | Health Care Coach – HEAPS Process 📍 Location : Navi Mumbai | 🏢 Organisation : Altruist BPO Services Pvt. Ltd. 🕒 Experience : Minimum 1 Year (Exceptional profiles may be considered) Step into the future of healthcare with Altruist BPO Services! At Altruist BPO Services , we pride ourselves on being a trusted name in customer experience, process innovation, and digital health support solutions . As part of our expanding healthcare vertical , we're hiring Health Care Coaches for the HEAPS Process – a cutting-edge health-tech initiative reshaping care delivery in India and abroad. This is your opportunity to work at the intersection of technology, patient care, and impactful communication —all within the supportive and growth-driven environment of Altruist BPO Services . About the HEAPS Process HEAPS is a tech-enabled value-based healthcare platform that leverages AI, ML, and data analytics to transform patient outcomes, focused on patient counselling and post-discharge follow-up. It enables proactive care through structured interactions, helping patients manage their recovery. 👩‍⚕️ Role: Health Care Coach As a Health Care Coach at Altruist, you’ll be the compassionate voice guiding patients in their recovery journey. Your Key Responsibilities: Counsel patients coping with chronic, acute, or post-surgical conditions. Follow-up on patient health status post-discharge and provide psychosocial support. Coordinate patient needs with healthcare providers and document treatment progress. Guide patients using pre-defined FAQs, especially regarding surgeries and hospital outcomes. Participate in team training sessions and apply regular performance feedback. 💡 What We’re Looking For Excellent verbal communication in English & Hindi (Regional languages like Telugu, Kannada, Tamil, Malayalam are a plus!) Strong listening skills and natural empathy Basic understanding of medical conditions and terminology Positive attitude, collaborative mindset, and genuine passion for patient engagement 🎓 Educational & Professional Background Bachelor’s Degree / Life Science Stream Education in Clinical, Medico, Biology, or Allied Health Sciences (Paramedics, Clinical Psychologists, Physiotherapists, Dietitians, Nutritionists, etc.) Minimum 1 year of relevant experience (Freshers with strong profiles may be considered) 🏢 Why Join Altruist BPO Services? At Altruist, we believe in growth with purpose . With a footprint across multiple sectors and a strong presence in BPO, we offer: A stable and nurturing work culture Cross-domain exposure with global clients Ongoing training and development opportunities A chance to make a meaningful difference in patients' lives 📩 Apply now and become a part of Altruist’s healthcare transformation journey! DM us or send your resume to deepak.biswas@altruistindia.com 📍 Location: Navi Mumbai #AltruistBPOServices #WeAreHiring #HealthCareCoach #HEAPSProcess #PatientCare #BPOJobs #HealthcareJobs #ValueBasedCare #JoinUs #CareerWithImpact Show more Show less