Cluster Revenue Manager

• Own and drive revenue management strategies for the assigned cluster of hotels, ensuring alignment with commercial goals.
• Develop and adjust pricing, demand forecasting, and inventory control strategies to maximize RevPAR and profitability.
• Review hotel performance against budgets, forecasts, and benchmarks; recommend corrective actions as required.
• Conduct competitor analysis and monitor distribution channels to ensure competitive positioning.
• Support preparation of forecasts and budgets; ensure accurate and timely submissions.

Leadership & Collaboration

• Lead cluster-level revenue meetings with GMs, sales, and operations teams to drive data-driven strategy discussions.
• Partner with hotel leadership teams to deliver cohesive and commercially aligned revenue strategies.
• Act as the key liaison between hotels and global/regional revenue initiatives to ensure effective implementation.
• Drive consistency in revenue practices across the cluster and share best practices.

Systems & Processes

• Ensure effective use of revenue management systems (HOLIDEX Plus, PERFORM/Price Optimization, GDS, etc.) across all cluster hotels.
• Maintain data accuracy and compliance with IHG standards.
• Support the rollout of new revenue tools, initiatives, and processes to ensure successful adoption.

People

• Coach, mentor, and support Cluster Assistant Revenue Managers and Revenue Executives in their professional development.
• Provide regular guidance, performance feedback, and training to enhance revenue management capability across the team.
• Build a collaborative environment that fosters continuous learning and alignment with IHG culture.

Required Skills & Attributes

• Strong analytical, numerical, and strategic thinking skills.
• Proficiency in revenue management systems and tools (HOLIDEX Plus, PERFORM, GDS, OTA extranets, etc.).
• Advanced skills in MS Excel, PowerPoint, and data interpretation.
• Strong communication and facilitation skills to influence at hotel and cluster level.
• Ability to manage multiple priorities with attention to detail and deadlines.
• Strong stakeholder management and collaboration skills.
• Fluency in English (spoken and written).

Education

• Bachelor s Degree in Hospitality Management, Business, or related field.
• Professional certifications in Revenue Management will be an advantage.

Experience

• Minimum 5 7 years experience in revenue management within branded hospitality.
• Prior cluster or multi-property revenue management experience preferred.
• Demonstrated track record of driving revenue performance and managing budgets/forecasts.