As the overseer of hotel maintenance and engineering operations, your primary responsibility will be to assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel. You will be tasked with verifying the completion of all routine maintenance and repairs, replacement, and renovation projects. It will be crucial for you to establish policies and objectives to ensure the smooth functioning of these operations. A key aspect of your role will involve effective communication with hotel department heads and management regarding maintenance needs. By fostering clear and open lines of communication, you will contribute to the overall efficiency and effectiveness of the maintenance and engineering operations. Additionally, you will be expected to ensure a timely response to maintenance requests, addressing issues promptly to maintain the optimal functioning of the hotel. Overall, your role will be instrumental in overseeing and optimizing the maintenance and engineering operations of the hotel, with a focus on safety, efficiency, and timely execution of tasks. Your proactive approach and commitment to excellence will be essential in upholding the standards of the hotel and ensuring a positive experience for guests and staff alike.,
You will be responsible for various tasks related to revenue management and marketing to ensure the optimal performance of the hotel. Your duties will include fixing BAR & rate slab pricing according to the established schedule, devising OTA marketing and promotion plans, and conducting competition analysis to effectively price hotel rooms. You will also be in charge of creating pricing strategies for revenue maximization during different periods, forecasting room revenue, and developing promotional plans to enhance overall revenue. As part of your role, you will need to generate revenue reports for monthly analysis, guide the reservation team on inventory management for room category revenue optimization, and provide timely and accurate responses to all room-related queries. Additionally, you will be expected to leverage customer intelligence to evaluate market trends and economic factors that could impact sales strategy, ensuring customer expectations are met or exceeded. Furthermore, you will be required to build strong partnerships with local organizations to increase brand and product awareness and cultivate relationships with internal key stakeholders. Your contribution in these areas will be crucial to the overall success and growth of the hotel.,
As a Sales Manager in our hotel, you will be responsible for developing and implementing comprehensive sales strategies across all market segments to maximize hotel revenue. You will collaborate closely with the General Manager to ensure that sales strategies are aligned with the hotel's vision and objectives. Your role will involve leading our efforts to dominate the business and luxury travel markets in the region. To excel in this position, you will conduct periodic reviews of channel pricing to ensure alignment with our hotel's strategy and market demand. You will also analyze the effectiveness of packages and promotions to optimize room utilization and revenue. Working alongside the Catering Sales and Revenue Management teams, you will create annual pricing guidelines and action plans. Key responsibilities include identifying and nurturing key accounts through effective retention and acquisition strategies. You will partner with field teams to facilitate targeted client interactions and ensure seamless coordination between client requirements and various hotel departments. Your proactive engagement and personalized service will aim to enhance client satisfaction and loyalty. Moreover, you will be instrumental in establishing department SOPs and ensuring compliance through regular reviews and team briefings. Your role will involve recruiting, training, and developing Sales personnel, setting clear KRAs, and fostering a culture of excellence within the team. Recognizing and addressing training needs will be essential to maintaining high efficiency levels within the department. Furthermore, you will oversee media and social visibility efforts to enhance the hotel's market presence. Keeping a close eye on competitor activities and market trends will enable you to make strategic adjustments for sustained success. Additionally, you will facilitate post-event feedback mechanisms like TrustYou to identify opportunities for continuous improvement. If you are a dynamic and results-driven professional with a passion for sales and hospitality, we invite you to join our team and contribute to our hotel's growth and success.,