Cluster Manager (Loan Against Property)

Overview:

We are seeking a dynamic and experienced Cluster Manager to oversee our Loan Against Property (LAP) product division, responsible for managing a cluster of 5 branches. The ideal candidate will possess strong leadership skills, in-depth knowledge of LAP products, and a proven track record in team management.

Responsibilities:

* Strategic Leadership: Provide strategic direction and leadership to achieve LAP business targets within the assigned cluster.
* Branch Management: Oversee the operations of 5 branches within the cluster, ensuring compliance with company policies, procedures, and regulatory requirements. * Team Management: Lead and motivate a team of branch managers and loan officers to achieve sales targets and maintain high levels of customer satisfaction. * Performance Monitoring: Regularly monitor and analyze branch performance metrics, identify areas for improvement, and implement corrective actions as necessary. * Product Development: Collaborate with the product development team to identify opportunities for product enhancements and develop strategies to increase LAP product penetration within the market. * Risk Management: Ensure adherence to risk management policies and procedures, conduct periodic risk assessments, and implement controls to mitigate risks associated with LAP lending. * Market Intelligence: Stay abreast of market trends, competitor activities, and regulatory changes affecting LAP products, and incorporate relevant insights into business strategies. * Customer Relationship Management: Foster strong relationships with key customers, intermediaries, and stakeholders to enhance business opportunities and maintain a competitive edge. * Training and Development: Identifying reportees for necessary training to groom their product knowledge, sales skills, and customer service capabilities. * Budgeting and Cost Control: Develop and manage budgets for the cluster, ensuring optimal utilization of resources and cost-effective operations. * Reporting: Prepare and present regular reports on branch performance, sales activities, market trends, and other relevant metrics to senior management.

Qualification:

Graduate, Post graduate or a related field.

Date : 18.07.2025