Cluster Manager - Franchise Operation - Edtech Industry - Mumbai

Cluster Manager - Franchise Operations (Education Sector) - Edtech Industry - 5+ Years - Mumbai

Location - Mumbai

Summary:

Cluster Manager Franchise Operations

Your Future Employer:

education industry

Responsibilities:

Business & Partner Growth

• Support business partners in achieving desired business growth.
• Guide schools to meet their admission targets.
• Ensure smooth coordination between schools, business partners, and internal teams.
• Achieve revenue targets within the assigned territory.

Relationship & Operations Management

• Build and maintain strong relationships with business partners and stakeholders.
• Implement school-wise marketing and operational strategies.
• Ensure compliance with SOPs and audit standards across schools.
• Monitor school construction schedules and infrastructure readiness.

Marketing & Strategy

• Conduct catchment and competition analysis to finalize admission strategies.
• Prepare and oversee marketing calendars, ATL/BTL campaigns, PR initiatives, and school activation programs.
• Optimize marketing budgets to maximize admissions and brand visibility.

Parental & Stakeholder Engagement

• Conduct customer satisfaction surveys and grievance analysis.
• Strengthen parent engagement and improve customer experience across schools.

Financial Oversight

• Ensure franchisee financial compliance and procurement of essential educational products.
• Drive revenue growth and retain schools within the network.

Staff & Training

• Develop teacher training calendars and team-building activities.
• Support recruitment processes and provide training material for school staff and relationship managers.

Requirements:

• Qualification: Graduate/Postgraduate (preferably with a background in Business, Education, or Marketing).
• Experience: 5–10 years of relevant experience in franchise operations, relationship management, or education management.
• Skills: Relationship management, sales and negotiation, marketing strategy, data interpretation, and stakeholder management.

What is in it for you:

• Excellent career progression with a reputed brand in the education sector.
• Competitive compensation package with performance bonuses.
• Health insurance and employee development programs.
• Energetic and growth-oriented work culture.
• Recognition and rewards for performance.

Reach Us:

megha.rajput@crescendogroup.in

Disclaimer:

Senior to C-level niche recruitment

Note:

Profile Keywords:

Crescendo Global, Jobs in Noida, Cluster Manager Jobs, Franchise Operations Jobs, Education Management Jobs, School Operations Jobs, Relationship Management Jobs, Marketing Strategy Jobs, Partner Growth Jobs, Customer Engagement Jobs, MIS & Compliance Jobs