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Indiagold
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Cluster Manager (DSA)

Cluster Manager (DSA)

Indiagold

5 - 10 years

5 - 6 Lacs

pune

Posted:2 weeks ago| Platform:

Apply

Skills Required

customer acquisition loans payroll data analysis team management operational excellence loan sales customer service financial services reporting tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

- Sales and Business Development:

A. Drive gold loan sales and achieve revenue targets for the cluster.

B. Develop and implement strategies to enhance customer acquisition and retention.

C. Identify and develop new business opportunities in the region from branches

Indiagold having tie- ups.

- Team Management:

A. Recruit, train, and mentor Sales Executive and Relationship Executives.

B. Monitor performance, provide guidance, and ensure productivity benchmarks are

met.

C. Foster a high-performance culture and ensure team alignment with organizational

goals.

- Operational Excellence:

A. Ensure smooth operations at all branches within the cluster.

B. Maintain adherence to internal policies, compliance standards, and RBI guidelines.

C. Monitor and track each Transaction with Bank and RM. Documentation & KYC

- Customer Service:

A. Enhance customer experience by ensuring prompt and quality service delivery.

B. Resolve customer escalations effectively and maintain brand reputation.

- Reporting and Analysis:

A. Prepare and present periodic business reports and performance analyses to senior

management.

B. Monitor market trends, competitive landscape, and suggest strategies accordingly
Requirements

Ideal Candidate Profile:
- Minimum 5+ years of experiencein gold loans, banking, NBFCs, or financial

services.

- Proven track record in sales,team management, and business growth

- Strong leadership andinterpersonal skills.

- Excellent communication andnegotiation abilities.

- Proficient in data analysis andreporting tools.

- Bachelor\u2019s degree in any discipline.
Benefits

1. Industry-Leading Compensation with lucrative incentives

2. ESOPs & Wealth Creation Opportunities

3. Comprehensive Medical & AccidentInsurance

4. On-Roll Employment \u2013 No third-party payroll

5. On-Time Salary & Incentive Payouts

6. Exposure to multiple business verticals \u2013 Loans, Lockers, Digital Gold

7. Accelerated Career Growth in a high-impact role.

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Cluster Manager (DSA)