Cloud Engineer

Role - Azure cloud engg

Exp- 7-10

location - Pan India

Key Responsibilities

• Incident & Problem Management: Handle

  and resolve escalated technical issues from L1 support, conduct root-cause analysis for incidents, and implement corrective actions. Experience using ITIL tools like Service Now.

• Azure Service Management:

  Troubleshoot and manage various Azure services, including Azure Kubernetes Service (AKS), Application Gateway, Web Application Firewall (WAF), Azure SQL, and Azure Monitor.

• Infrastructure Monitoring:

  Monitor cloud infrastructure health and performance using tools like Azure Monitor and Grafana, providing proactive alerts.

• Automation & Operations:

  Implement and maintain Infrastructure as Code (IaC) using tools like Terraform for automated deployment and management of Azure resources. Hands on experience in using CI/CD tools, gitlab/gitrunners preferred.

• Security & Compliance:

  Assist in implementing and maintaining security best practices and compliance requirements within the Azure environment.

• Collaboration & Documentation: Work

  with cross-functional teams, including networking, development, and security, and maintain comprehensive documentation.

• Knowledge Transfer: Mentor

  L1 engineers and participate in knowledge-sharing sessions to improve team expertise.

Required Skills & Qualifications

• Azure Experience:

  Hands-on experience with a broad range of Azure services.

• Certifications:

  Relevant Azure certifications required.

• Technical Skills:

  Proficiency in tools like Terraform, Kubernetes (including Helm Charts), and scripting languages (e.g., Python).

• Monitoring & Diagnostics:

  Experience with monitoring tools

• Databases:

  Familiarity with managing and troubleshooting cloud databases like Azure SQL.

• Problem-Solving:

  Strong analytical skills for diagnosing and resolving complex technical issues.

• Communication:

  Excellent communication skills for customer service and collaborating with other teams.

• Education:

  A Bachelor's degree in a relevant field (e.g., Computer Science, IT, Engineering) or equivalent experience is often required