Key Outcomes Expected
- Deliver enterprise-grade, scalable, cost-effective, and operationally efficient cloud-native products and platforms with seamless customer onboarding.
- Achieve expanded market reach, predictable recurring revenue, and accelerated growth through multi-tenancy, marketplace integration, and tier-based pricing strategies.
- Enable a SaaS-first mindset and culture across the organization by aligning product, business, and technology teams, and by leveraging hyperscaler partnerships.
Key Focus Areas
- Product Modernization Design and implement multi-tenant platforms with a unified control plane and marketplace integration.
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Business Planning
Partner with product management and business teams to provide architectural inputs for pricing models, positioning, sales collaterals, and value propositions
ensuring technology strategy supports business goals. -
Go-To-Market
Support GTM initiatives by aligning platform capabilities with sales and marketing strategies
, enabling co-selling and customer migrations. - Partnerships Leverage hyperscaler ecosystems (AWS, Azure, GCP) to fast-track execution, joint GTM initiatives, and solution accelerators.
- Competency & Culture Drive upskilling and SaaS enablement programs across engineering, business, and customer-facing functions.
Key Responsibilities
- Define and own the SaaS reference architecture and migration roadmap across product lines.
- Lead the design and adoption of cloud-native, multi-tenant architectures with strong focus on security, compliance, observability, and cost optimization.
- Collaborate with product management, finance, and GTM teams to align business models, SaaS pricing, and customer migration strategies.
- Work closely with hyperscaler teams for marketplace integration, co-sell motions, and leveraging SaaS accelerators.
- Infuse AI and automation into product roadmaps and operational workflows to enhance customer value and business efficiency.
- Establish governance and best practices for SaaS operations DevSecOps, CI/CD, monitoring, and FinOps.
- Mentor and enable engineering teams to adopt SaaS-first principles and build future-ready skills.
Qualifications & Experience
- Bachelor s degree (B.Tech./B.E. in Computer Science, Information Technology, or related field) is required.
- 8 10 years of experience in software architecture, cloud solutions, and SaaS transformations.
- Proven experience in:
- Cloud-native architectures (containers, Kubernetes, microservices, APIs).
- Multi-tenancy and control-plane architectures .
- Cloud economics & FinOps (cost optimization, operational efficiency).
- Marketplace integrations (AWS Marketplace, Azure Marketplace, GCP Marketplace).
- Understanding of SaaS business models: pricing, GTM, customer success, ARR/MRR.
- Exposure to AI/ML and cloud AI services (e.g., AWS Sagemaker, Azure AI/ML, GCP Vertex AI, OpenAI integrations) with a broad understanding of applying AI to SaaS products and operations.
- Experience collaborating with hyperscalers for joint GTM and solution accelerators.
- Excellent cross-functional leadership and stakeholder management skills.
Preferred Skills & Competencies
- Deep technical expertise in cloud platforms (AWS, Azure, GCP, Oracle) .
- Strong grasp of DevSecOps, CI/CD pipelines, and observability
- Knowledge of SaaS security and compliance standards (SOC 2, ISO 27001, GDPR, PCI-DSS).
- Business acumen with ability to link architecture decisions to commercial impact .
- Strong communication and storytelling skills for internal and external stakeholders.
- Ability to thrive in a matrix, cross-unit, and partnership-driven environment.
- Ability to run management updates through
regular dashboards, presentations, and clear reporting mechanisms
. - Outcome-focused approach, ensuring that architecture and strategy decisions deliver measurable business impact.
Certifications (Preferred but not mandatory)
- Cloud Certifications (one or more):
- AWS Certified Solutions Architect Professional
- Microsoft Certified Azure Solutions Architect Expert
- Google Cloud Professional Cloud Architect
- SaaS/Cloud Specializations :
- AWS SaaS Competency / Azure SaaS-focused specializations
- Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD)