Client Trainer

As a Client Training and Onboarding Specialist, your primary role is to ensure a seamless onboarding experience for new and existing clients. You will be responsible for facilitating training programs to enhance clients" understanding of our products, thus fostering a positive and enduring relationship between the company and its clients. Your key responsibilities will include acquiring a deep understanding of our products and training programs, collaborating with the Training team to ensure smooth operations, delivering engaging virtual training sessions, designing and implementing training assessments for clients, and customizing training content based on client needs. Additionally, you will manage multiple customer training projects, oversee the e-learning platform, and provide technical support to clients. To excel in this role, you must possess excellent communication and organizational skills, demonstrate a customer-centric approach, and have the ability to collaborate effectively with cross-functional teams. A proactive and analytical mindset, along with a keen eye for detail, will be essential in interpreting data to drive decision-making and implementing improvements to training programs. Ideally, you should hold a Bachelor's degree in a related field, have demonstrable training experience, and be proficient in using Microsoft applications and relevant tools. Previous experience with software-based products and working with international clients, particularly UK-based, would be desirable. A keen interest in the Health Tech industry will be an added advantage. Joining our team, you can expect real impact on company growth, a people-first culture that fosters innovation, a supportive learning environment for personal and professional growth, friendly work atmosphere, social events, and team-building activities. This is a full-time, permanent position with a UK shift schedule. The ideal candidate will have at least 2 years of experience as a Client Trainer, possess excellent English communication skills, and be willing to work in person at our location.,