Desktop Support Engineer

Job Description

Job Title: Desktop support Engineer Years of Experience required: 2 years Location: Koppa-harapanhalli Road, Hullahalli, Off, Bannerghatta Main Rd, near Electronic City, Bengaluru, Karnataka 560105 1 Saturdays in a month would be off. School timing: 8 am to 5 pm Desktop Support Engineer Job Responsibilities Providing phone, email, remote, and in-person support to troubleshoot various technical problems Installing and configuring computer hardware, software, peripherals, and networking equipment Resolving issues with internet connectivity, printers, scanners, phones, and other equipment Performing troubleshooting to diagnose system failures and identifying root causes Managing technology inventory and placing orders for equipment Escalating complex issues to the appropriate teams if unable to resolve them independently Providing new system orientation and training to end users Documenting technical issues and solutions in a ticketing system Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Shift: Day shift Work Location: In person