Client Support Executive

Job Title: Client Operations Executive

Location: Madhapur, Hyderabad
Department: Sales & Operations
Job Type: Full-time

Role Overview:

We are looking for a proactive and detail-oriented Client Operations Executive to support our sales and operations team. This role plays a critical part in ensuring smooth coordination between customers, vendors, and internal teams. The ideal candidate will be highly organized, possess strong communication skills, and be comfortable handling multiple responsibilities in a fast-paced environment.

Key Responsibilities:

• Customer Order Management: Regularly follow up with existing customers to collect purchase orders for ongoing requirements and maintain healthy business relationships.
• Customer Onboarding:

Coordinate with internal teams to create and manage new customer codes, ensuring smooth onboarding and system integration.

• Vendor Coordination:

Work closely with vendors for the timely release of materials and ensure accurate and up-to-date delivery information is shared with stakeholders.Obtain rates and quotations from vendors and communicate them clearly to the internal sales coordination team for order processing.Maintain consistent communication with existing customers to ensure satisfaction, gather feedback, and understand ongoing needs.Update and maintain the vendor-shared daily tracker with current status on orders, deliveries, and communication logs.Systematically follow up with the complete customer database to generate repeat orders and nurture relationships.

Required Skills & Qualifications:

• Rate Management:
• Daily Customer Communication:
• Tracking & Reporting:
• Database Engagement:

• Bachelor’s degree in Business Administration, Commerce, or a related field
• 1-3 years of experience in a sales support, operations, or customer service role
• Excellent verbal and written communication skills
• Proficiency in MS Excel, Google Sheets, and CRM tools
• Strong organizational and time-management abilities
• Ability to work collaboratively across teams and vendors

What We Offer:

• Opportunity to work with a dynamic and growing team
• Skill development and learning opportunities
• Supportive work environment with a focus on collaboration and growth

Job Type: Full-time

Pay: ₹13,683.48 - ₹20,000.00 per month

Work Location: In person

Expected Start Date: 21/07/2025