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Hex Business Innovations
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Client Support Executive

Client Support Executive

Hex Business Innovations

0 - 4 years

0 Lacs

faridabad haryana

Posted:16 hours ago| Platform: Shine logo

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Skills Required

answering calls providing information maintaining records followups escalation handling

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service Representative, your role will involve professionally answering calls and providing information about products and services. You will be responsible for taking input on issues and ensuring their proper redressal. Maintaining accurate records of transactions and interactions will be a key part of your responsibilities. Additionally, you will need to follow up appropriately and in a timely manner whenever necessary. In case of unresolved queries, you will be required to escalate them to the respective departments for accurate redressal. Key Responsibilities: - Answering calls and providing information about products and services - Recording transactions and interactions - Following up appropriately and in a timely manner - Escalating unresolved queries to respective departments Qualifications Required: - Excellent communication skills - Ability to handle customer queries effectively - Strong attention to detail - Good problem-solving skills Please note: This is a full-time position suitable for freshers. The work location is in Faridabad, Haryana.,

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Hex Business Innovations

Consulting / Technology

New York

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Client Support Executive