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1.0 - 5.0 years
0 Lacs
thane, maharashtra
On-site
You should have a minimum of 1.5 years of experience. As part of the team, your primary responsibilities will include responding to and answering calls, emails, and web tickets from end users in a professional and courteous manner. You will be required to log tickets for every user interaction, whether it is an incident, service request, or information query. Additionally, you will provide first-level support on desktops, peripherals, and office automation products. In this role, you will be responsible for routing or assigning tickets to the appropriate support group if necessary. Remote engineers must ensure there are no duplications of tickets and provide detailed visit notes and activity completion notes with the current status of the call logged. It is essential to update notifications regularly and escalate high-severity, priority issues as needed. You will also be expected to update pending tickets with timely and accurate information, follow up with end users if necessary to close pending tickets, and track scheduled activities such as UPS dry runs or stock takes. Flexibility is required as you should be willing to work on weekends and holidays. This is a full-time, permanent position with rotational shifts. Candidates must be willing to commute or relocate to Thane, Maharashtra. The education requirement for this role is a Bachelor's degree, and a minimum of 1 year of total experience is mandatory. If you're interested in this opportunity, please provide your current location, current CTC, expected CTC, and notice period.,
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
karur, tamil nadu
On-site
Job Description: You should have at least 1+ years of experience as a front desk or Receptionist. As a Receptionist at our Karur location, you will be responsible for managing the reception area, ensuring the office is tidy, and greeting visitors. Your duties will include answering calls, taking messages, and redirecting calls to the appropriate individuals. It will also be part of your role to keep the office supplies stocked and up to date. Additionally, you will be tasked with maintaining files and records, creating and updating documents and spreadsheets, and organizing appointments. We are looking for immediate joiners who are proactive and detail-oriented individuals. This is a full-time, permanent position offering a yearly bonus. Qualifications: - Any degree Preferred Education: - Bachelor's degree Preferred Experience: - 1 year of total work experience Language Skills: - Proficiency in English Work Location: - In person If you are interested in this opportunity, please contact 8925958106 for further details.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You should have a minimum of 3 years of experience in a hospital to be considered for this position. As a Billing Coordinator, your responsibilities will include supervising and coordinating the activities of the billing team members. You will be in charge of planning their rotation and schedule, as well as liaising with Health Insurance companies. Additionally, you will be responsible for billing patients and providing necessary billing information to other departments of the hospital. Other tasks include sorting and handing out mails, answering incoming calls, faxing, emailing, setting appointments, filing, keeping medical records, managing leaves and attendance of employees, sending information to the HR Department, maintaining HR-related records, data entry, and other office tasks.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
This is a full-time on-site role based in Noida where you will be responsible for various tasks such as administrative support, customer service, data entry, internet research, and scheduling. Your day-to-day duties will include managing emails, creating reports, coordinating meetings, answering calls, conducting market research, and maintaining databases. The role demands flexibility and efficient multitasking abilities. Experience in International processes is preferred for this role. You should possess administrative skills like secretarial assistance, scheduling, and report creation. Additionally, customer service skills such as answering calls, resolving customer issues, and maintaining client relationships are essential. Technical skills including data entry, database maintenance, and internet research are required. Strong communication skills, both written and verbal in English, are necessary. Proficiency in Microsoft Office Suite and other relevant software is expected. Immediate joiners are sought after for this position. The work schedule is full-time and permanent, with night shifts from Monday to Friday during US hours. Applicants need to be comfortable with night shifts and have experience in Voice processes, either International or Domestic. Fluency in English is a must. The work location is on-site in Noida. For further queries or to apply, you can directly contact the employer at +91 9810589370.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
punjab
On-site
Dispatchers play a crucial role in handling a variety of responsibilities. As a dispatcher, you will be responsible for answering incoming calls, both emergency and non-emergency, in a calm and efficient manner. Effective communication with callers is essential in this role. Another key responsibility is communicating with mobile units using radios or phones to relay important messages and ensure smooth operations. Dispatchers also monitor situations through phone or radio communication and utilize mapping software to determine optimal routes. Tracking the locations of mobile units, providing precise logistics for drivers, coordinating delivery times, and preparing work orders are all tasks that fall under the purview of a dispatcher. Additionally, dispatchers are responsible for preparing daily work schedules and dispatching personnel to appropriate calls, which may involve police officers, ambulances, fire services, public works, utilities departments, and electric companies. In certain industries, such as electric utilities, construction, telecommunications, and transportation, dispatchers may also be tasked with managing personnel. This includes overseeing the coordination and deployment of field service crews to ensure efficient operations. This position is full-time and permanent, offering benefits such as Provident Fund. The work schedule may vary, including day shifts, evening shifts, fixed shifts, Monday to Friday schedules, morning shifts, and night shifts. The work location is on-site.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
You will be responsible for answering and directing phone calls in a professional manner. Additionally, you will be required to maintain the front desk and reception area in a tidy and presentable condition. This includes managing appointments, bookings, or class schedules if applicable to the setting such as a dance studio or clinic. Handling inquiries via phone, email, and in-person will also be part of your duties. Keeping records and daily attendance logs updated is essential. Moreover, providing administrative support to other departments as needed will be expected. This is a full-time position with a flexible schedule. The work location is in person during the day shift.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
coimbatore, tamil nadu
On-site
Answering and screening telephone calls Scheduling and confirming appointments, meetings, and important events Copying, scanning, and filing documents Preparing reports and maintaining records Typing various documents Managing front office Job Type: Full-time Schedule: Day shift Work Location: In person,
Posted 1 month ago
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