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Virtual Assistant Pvt Ltd
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Customer Service Representative (Voice process)

Customer Service Representative (Voice process)

Virtual Assistant Pvt Ltd

1 - 5 years

0 Lacs

noida uttar pradesh

Posted:1 day ago| Platform: Shine logo

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Skills Required

administrative support customer service data entry internet research scheduling coordinating meetings database maintenance marketing managing emails creating reports answering calls conducting market research maintaining databases secretarial assistance resolving customer issues maintaining client relationships excellent written verbal communication fluent in english ability to manage multiple tasks prioritize effectively proficiency in microsoft office suite

Work Mode

On-site

Job Type

Full Time

Job Description

This is a full-time on-site role based in Noida where you will be responsible for various tasks such as administrative support, customer service, data entry, internet research, and scheduling. Your day-to-day duties will include managing emails, creating reports, coordinating meetings, answering calls, conducting market research, and maintaining databases. The role demands flexibility and efficient multitasking abilities. Experience in International processes is preferred for this role. You should possess administrative skills like secretarial assistance, scheduling, and report creation. Additionally, customer service skills such as answering calls, resolving customer issues, and maintaining client relationships are essential. Technical skills including data entry, database maintenance, and internet research are required. Strong communication skills, both written and verbal in English, are necessary. Proficiency in Microsoft Office Suite and other relevant software is expected. Immediate joiners are sought after for this position. The work schedule is full-time and permanent, with night shifts from Monday to Friday during US hours. Applicants need to be comfortable with night shifts and have experience in Voice processes, either International or Domestic. Fluency in English is a must. The work location is on-site in Noida. For further queries or to apply, you can directly contact the employer at +91 9810589370.,

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Customer Service Representative (Voice process)