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2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Technical Product Support Specialist at Logitech, you will play a crucial role in supporting the Customer Care operations and development for our B2B group. Your responsibilities will include creating internal and customer-facing technical content, handling special customer care projects, and collaborating with various teams to improve processes for B2B customer care. To excel in this role, you must embody Logitech's core values of authenticity, inclusivity, and collaboration. Your ability to effectively communicate, manage projects, multitask, and work independently with attention to detail will be essential. Moreover, your experience in working with large teams, analyzing customer contact data trends, and creating reports will be highly valued. Key Qualifications: - Strong written communication skills - Demonstrated project management skills - Proven ability to multitask and work independently with attention to detail - Experience working with large teams and different timezones - Ability to analyze customer contact data trends and summarize for diverse audiences Preferred Qualifications: - Minimum 2 years of experience in a customer care organization - Familiarity with highly technical products, preferably video conferencing and collaboration products - Experience supporting enterprise products such as mice & keyboards, webcams, and meeting room hardware and software - Proficiency in video chat/conferencing software and creating customer-facing documentation - Experience working with data and generating reports At Logitech, we promote a culture of collaboration and play, allowing employees to work from home or on-premises based on a hybrid model. Our diverse and inclusive environment values authenticity and celebrates differences. If you believe you have the skills and attitude to succeed in this role, we encourage you to apply, even if you do not meet every single requirement. Our comprehensive benefits packages and flexible working environments are designed to support your overall wellbeing and that of your loved ones. If you require any accommodations during the application process or need assistance with an alternative method for applying, please contact us at +1-510-713-4866. We are committed to providing support and ensuring a smooth application experience for all candidates.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As an experienced ServiceNow Engineer with 5 to 7 years of hands-on experience with ServiceNow ITOM, Discovery, and Service Mapping implementations, you will play a crucial role in supporting the platform as an administrator. Your responsibilities will include providing top-notch service to ServiceNow users and stakeholders by promptly addressing their inquiries and resolving issues in an efficient and courteous manner. Your expertise will be utilized in troubleshooting and resolving ServiceNow incidents, understanding the configuration and functionality of ServiceNow, monitoring system performance, managing user administration tasks such as Groups, Roles, and access issues, administering code releases, and performing system upgrades and maintenance activities. Additionally, you will be involved in installing and updating plugins, diagnosing Discovery issues, managing Service Mapping operations, and ensuring compliance with licensing requirements. Your role will also encompass creating reports and dashboards to track trends and report on issues, collaborating with Developers to identify code defects, supporting integrations with other systems, fixing vulnerabilities as identified by the Information Security Department, performing disaster recovery testing, and documenting technical procedures and incident remediation processes. It is essential for you to stay updated with the latest ServiceNow best practices and continuously enhance your skills as needed. As part of an Agile/Kanban team, you will be responsible for supporting the ServiceNow infrastructure, tools, and integrations, as well as serving as a level 3 escalation point for the Service Desk. This dynamic role will require active participation in agile-driven activities, adherence to best practice standards, and effective communication and collaboration with team members. You will be accountable for ensuring a positive customer experience, managing risks effectively, and contributing to the continuous improvement of team performance. In addition to managing incident work queues and implementing ServiceNow ITOM solutions, you should possess a deep understanding of ITOM processes, ServiceNow architecture, and various technical skills related to ServiceNow platform development and configuration. Your knowledge and expertise in ServiceNow ITOM offerings, API integrations, Flow Designer, Catalog Item creation, Custom Applications, Platform Health and Security, and other technical aspects will be crucial in leading customers through successful implementations and deployments. To excel in this role, you must hold a Certified Systems Administrator (CSA) certification, have at least 5 years of experience on the ServiceNow platform, and ideally possess a Bachelor's Degree in Computer Science or equivalent field. Additional certifications such as ITIL, ServiceNow CIS, and Service Mapping certifications would be advantageous. If you meet the requirements outlined in this job description and are eager to take on this challenging opportunity, please send your resume to sandesh@amrapalisolutions.in, specifying your current CTC, expected CTC, and Notice Period. Kindly note that there are openings in multiple locations, so please indicate your preferred location when applying.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
uttar pradesh
On-site
As an experienced sales professional with a background in Sales and Marketing of Tiles and Sanitary fittings, you will be responsible for various key tasks. Your job will involve traveling to nearby cities/towns/districts such as Mirzapur, Bhadohi, Allahabad, etc., to promote sales. You will also be expected to create reports for the upper management, expand the dealer network, target institutional sales, strategize sales planning, and supervise sales representatives. Excellent communication skills are essential to effectively communicate and convince clients. This is a full-time, permanent position with benefits such as cell phone reimbursement and commuter assistance. The compensation package includes a performance bonus. The work schedule will consist of day shifts, fixed shifts, and weekend availability. The ability to commute or relocate to Bhadohi, Uttar Pradesh, is necessary for this role, with employer-provided relocation assistance preferred. The ideal candidate should have a Bachelor's degree and at least 2 years of total work experience. A willingness to travel up to 75% of the time is preferred. The work location is in person, and the application deadline is 05/06/2025.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As a candidate at GlobalLogic, your primary responsibility will involve analyzing spatial data obtained from various vendors to evaluate its alignment with client requirements. You will assess whether the data contributes value to the client's maps or introduces new records. Based on your analysis, you will provide recommendations to the client regarding the acceptance or rejection of the vendor data. To excel in this role, you should have at least 3 years of experience in a similar industry. Your technical skills should include a solid understanding of GIS map components and terminology, working with geographical information systems (GIS) to model and analyze linear and non-linear features, and familiarity with rendering and visualization techniques for vector data. Proficiency in preparing, converting, and extracting GIS data and shape files, along with experience in GIS Navigation projects, will be beneficial. Knowledge of Javascript and SQL is considered a plus. You will be responsible for diagnosing gaps in existing processes, identifying opportunities, and implementing initiatives to meet client and internal commitments consistently. Implementing corrective and preventive actions to ensure customer satisfaction, preparing process level requirements for self-assessment, and accessing and utilizing aerial photographs, satellite images, and vector data are key aspects of the role. Your tasks will also involve researching, collecting, storing, retrieving, and evaluating MAPS data, designing maps, and ensuring map accuracy. Your qualifications should include a graduate degree from a reputable institution. In terms of job responsibilities, you will be expected to perform quality assurance with a comprehensive understanding of mapping processes such as POIs, AOIs, and linear features. You will need to identify and report deficiencies in modeling real-world features and suggest improvements, evaluate search results using search queries in the Maps/GIS domain, and participate in transition team activities. At GlobalLogic, we prioritize a culture of caring, where people are valued and supported. You will experience an inclusive environment focused on continuous learning and development, interesting and meaningful work, balance, and flexibility. As part of a high-trust organization, you can expect to work on impactful projects with a focus on integrity and trust. GlobalLogic, a Hitachi Group Company, is a leading digital engineering partner to innovative companies worldwide. Since 2000, we have been driving the digital revolution by creating cutting-edge digital products and experiences. Join us to collaborate on transformative projects that redefine industries and shape the future of intelligent products, platforms, and services.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
This is a full-time on-site role based in Noida where you will be responsible for various tasks such as administrative support, customer service, data entry, internet research, and scheduling. Your day-to-day duties will include managing emails, creating reports, coordinating meetings, answering calls, conducting market research, and maintaining databases. The role demands flexibility and efficient multitasking abilities. Experience in International processes is preferred for this role. You should possess administrative skills like secretarial assistance, scheduling, and report creation. Additionally, customer service skills such as answering calls, resolving customer issues, and maintaining client relationships are essential. Technical skills including data entry, database maintenance, and internet research are required. Strong communication skills, both written and verbal in English, are necessary. Proficiency in Microsoft Office Suite and other relevant software is expected. Immediate joiners are sought after for this position. The work schedule is full-time and permanent, with night shifts from Monday to Friday during US hours. Applicants need to be comfortable with night shifts and have experience in Voice processes, either International or Domestic. Fluency in English is a must. The work location is on-site in Noida. For further queries or to apply, you can directly contact the employer at +91 9810589370.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As the Onboarding Manager, you will be responsible for overseeing the end-to-end onboarding process for various roles within the organization, spanning across IT, Non-IT, functional, and management positions. Your role will involve executing and managing the complete onboarding lifecycle, from the initial offer rollout to post-joining formalities. You will work closely with hiring managers and stakeholders to define onboarding plans, timelines, and engagement strategies, ensuring seamless communication and timely documentation. Your key responsibilities will include handling lateral and bulk onboarding across different roles, tracking onboarding metrics to identify areas for improvement, creating onboarding kits and guides for new hires, and supporting team leads in driving onboarding targets and process enhancements. It is essential for you to have a minimum of 5+ years of experience in onboarding, HR operations, or talent acquisition, with a strong understanding of compliance requirements and employee engagement practices. To excel in this role, you must possess excellent communication, time management, and organizational skills, along with the ability to manage multiple onboarding batches and deliver within deadlines. Additionally, previous experience in leading an onboarding team in a startup or high-growth organization, familiarity with onboarding software tools, and proficiency in creating reports and maintaining data are highly desirable. The ideal candidate for this position will be solution-oriented, passionate about creating positive new hire experiences, and dedicated to contributing to organizational success. If you have a Btech in CSE or IT along with an MBA in HR or relevant degrees, and have a proven track record of successfully managing onboarding processes across different roles, we encourage you to apply. Please note that the work location for this role is Hyderabad, with working days being 6 days a week and work timing from 10 AM to 7 PM. The compensation offered is competitive as per market standards.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a Lead Support Engineer based in Bangalore, you will play a crucial role in overseeing the support metrics and service delivery of IT projects. Your primary responsibilities will include monitoring project milestones, ensuring SLA compliance, and developing dashboards and reports for operational and leadership review. You will also be responsible for creating visually appealing slide decks for IT leadership, analyzing data to identify trends and issues, and recommending necessary actions for continuous improvement. To excel in this role, you should possess a Bachelor's degree in Computer Science, Information Systems, or a related field along with at least 10 years of experience in IT operations, service delivery, or project tracking. Proficiency in tools like Jira, ServiceNow, and strong knowledge of ITIL practices are essential. Your ability to interpret metrics, communicate effectively with stakeholders, and drive efficiency through problem-solving will be key to your success in this position. If you are someone who thrives in a dynamic environment, enjoys collaborating with cross-functional teams, and has a passion for delivering impactful results, we encourage you to apply for this exciting opportunity as a Lead Support Engineer.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
panchkula, haryana
On-site
As a customer support specialist related to software, you will play a crucial role in assisting customers with technical issues or inquiries regarding the company's software products and services. Your responsibilities will include troubleshooting technical issues, educating customers on product usage, addressing customer complaints professionally, and collaborating with teams to enhance the product or service based on customer feedback. Additionally, you will be responsible for documenting technical issues, analyzing reports for system improvements, communicating with customers via phone or messaging platforms, assisting customers in diagnosing issues over the phone, and guiding customers on hardware or software installation. This is a full-time, permanent position suitable for freshers and individuals looking for internship opportunities. The work schedule is during the day shift from Monday to Friday. The preferred educational qualification for this role is Higher Secondary (12th Pass), and prior work experience of 1 year in customer service is beneficial. Proficiency in English and Hindi languages is preferred for effective communication with customers. The work location for this role is in person. For further details or to discuss this opportunity, please contact the employer at +91 9875929457.,
Posted 1 month ago
4.0 - 6.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Senior Automation Engineer - Banking Application About Oracle FSGIU - Finergy: Finergy division within Oracle FSGIU exclusively focuses on the Banking, Financial Services, and Insurance (BFSI) sector, offering deep domain knowledge to address complex financial needs. Finergy has Industry expertise in BFSI. ( On Accelerated Implementation ) Finergy has Proven methodologies that fast-track the deployment of multi-channel delivery platforms, minimizing IT intervention and reducing time to market. Due to Personalization tools that tailor customer experiences, Finergy has several loyal customers for over a decade. ( On End-to-End Banking Solutions ) Finergy Provides a single platform for a wide range of banking services-trade, treasury, cash management-enhancing operational efficiency with integrated dashboards and analytics. Finergy offers Expert Consulting Services , Comprehensive consulting support, from strategy development to solution implementation, ensuring the alignment of technology with business goals. Job Responsibilities Provide estimates on Test resources and effort to support prioritization and planning Collaborate with QA Engineers to develop effective scenarios and test plans Report bugs and errors to development teams - knowledge of JIRA is an added advantage Ability to learn automation tools as part of the work and implement automation during the course of project, as demanded Writing scripts as part of automation activity Mandatory Skills: 4-6 Years experience in automation testing Strong experience in Java and Selenium Strong experience on Test NG Good understanding on API testing. Basic level of SQL query writing Creating Reports Expertise on Framework - Data Driven / Keyword Driven(any alternative) Career Level - IC2 Job Responsibilities Provide estimates on Test resources and effort to support prioritization and planning Collaborate with QA Engineers to develop effective scenarios and test plans Report bugs and errors to development teams - knowledge of JIRA is an added advantage Ability to learn automation tools as part of the work and implement automation during the course of project, as demanded Writing scripts as part of automation activity
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You are invited to join our team in Hyderabad as a Manager, overseeing the product, finance, and investments functions. The role requires a meticulous and analytical individual who will contribute to decision-making processes through financial modeling, data analysis, and report creation. Your strong analytical skills, deep financial knowledge, and proficiency in financial tools will be essential as you lead a team of analysts and manage project planning and execution. Your responsibilities will include understanding client needs, regulatory compliance, and product requirements translation. You will collaborate with senior management to develop product roadmaps, prioritize tasks, and monitor progress. Detailed financial analysis, model development, trend identification, and report preparation will be key aspects of your role. Effective communication with clients, collaboration with cross-functional teams, and documentation maintenance will also be crucial responsibilities. To be successful in this role, you should hold a Bachelor's degree in Finance, Accounting, Economics, Maths, Statistics, or related fields, along with 5+ years of experience in financial analysis or a similar role. Proficiency in financial modeling, Microsoft Excel, and other MS Office tools is required, as well as knowledge of accounting principles and financial statements. Strong communication skills, attention to detail, time management, and leadership abilities are essential to meet deadlines and deliver high-quality results. If you are ready to take on this challenging yet rewarding position, we look forward to receiving your application and having you on board to contribute to our team's success.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
vadodara, gujarat
On-site
You should have 3-5 years of experience as a Data Analyst and possess expertise in data-driven problem solving. Your skills should include proficiency in Data Modelling, Data Mining, and Data Segmentation Methods. You must excel in analytical thinking, business modelling, and problem-solving. Advanced Microsoft Excel skills are a must, along with experience working with MS SQL. Knowledge of R Programming is essential, as well as experience with XML, ETL frameworks, and JavaScript. You should be adept at creating queries and reports and having experience with QlikView/Tableau will be advantageous. A good understanding of Microsoft Office and excellent communication skills, both verbal and written, are required. As a Data Analyst, your responsibilities will include applying Data Modelling, Data Mining, and Data Segmentation techniques to the available data. You will be expected to identify and analyze trends or patterns in complex data sets using statistical methods and interpret the data based on the analyzed trends and patterns. Collaboration with management to prioritize business requirements and identifying improvement opportunities in business processes will also be part of your role. This is a Full-Time position located in Vadodara. The educational requirements for this role include a BE (IT), BE (CS), MCA, MSC (IT), BSC in Statistics, or MSC in Statistics. Salary details will be discussed in person. Please send your resume to info@99plusitsolutions.com or 99plusit@gmail.com for consideration.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
You will be responsible for driving growth by planning and managing budgets in the Inorganic Chemical field. Your role will involve creating and implementing strategies for market presence, positioning the company, and marketing products effectively. Additionally, you will be handling marketing activities such as public relations, advertising, and trade shows. Your key tasks will include identifying new products and markets to increase sales, developing plans to achieve sales goals, managing customer relationships by handling orders and complaints, and ensuring high levels of customer satisfaction. It will be essential for you to stay updated on industry trends and competitors to develop and execute effective marketing strategies. In this role, you will collaborate with various teams, including sourcing and finance, to meet business goals and drive success. Qualifications for this position include a Bachelor's or Master's degree in Chemical Engineering or Chemistry, along with an MBA. While 1-2 years of experience in a similar industry is preferred, good analytical skills for data interpretation and report creation, the ability to manage multiple tasks simultaneously, and proficiency in conflict resolution and time management will be beneficial.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
As an Administrative Manager, your primary responsibility will involve organizing and managing schedules and calendars for staff, managers, and senior-level officers. You will also be tasked with receiving and processing communication channels, which include email, phone, and physical mail. Another crucial aspect of your role will be ensuring the functionality of necessary office equipment. Additionally, you will be responsible for requisitioning new equipment and supplies as needed. In this position, you will be expected to create reports and memos for managers and senior-level officers when required. Moreover, you will offer assistance in organizing events, which includes ordering materials and requisitioning meeting spaces. As part of your duties, you will attend meetings and record notes and messages for managers and senior-level officers. Ideally, candidates with 4 to 8 years of experience in Real Estate are preferred. Furthermore, you will be responsible for managing housekeeping, repairs, and maintenance, transportation management, as well as overseeing printing and stationery requirements.,
Posted 1 month ago
2.0 - 7.0 years
6 - 12 Lacs
Mohali
Work from Office
Job Description: We are seeking an experienced Credit Reporting Analyst to manage and oversee the reporting of customer credit information to US credit bureaus, ensuring that the data is accurate, compliant with regulatory standards, and timely. The role requires a strong understanding of credit data, credit bureau reporting requirements, and experience in working with large datasets and systems to ensure that consumer credit information is correctly reported to Equifax, Experian, and TransUnion. Key Responsibilities: Ensure accurate and timely submission of customer credit data to the US credit bureaus (Equifax, Experian, and TransUnion) in compliance with industry regulations and internal policies. Prepare, format, and submit regular and ad-hoc credit reporting files, ensuring data integrity and accuracy. Review and validate credit information to ensure it meets the credit bureaus' formatting and reporting standards (e.g., Metro 2 format). Monitor and troubleshoot data discrepancies, addressing any errors or issues related to credit reporting. Work with internal teams (e.g., data management, legal, and compliance) to resolve discrepancies or reporting issues and correct any errors or inaccuracies. Ensure all credit reporting activities comply with FCRA (Fair Credit Reporting Act), ECOA (Equal Credit Opportunity Act), and other applicable regulations. Stay up-to-date with any changes to credit reporting laws, credit bureau requirements, and industry standards. Develop and maintain reporting processes and documentation to ensure proper audit trails for credit reporting activities. Manage disputes related to credit reporting, working closely with customers, internal departments, and credit bureaus to resolve issues in a timely manner. Ensure disputes are handled in accordance with regulations and guidelines Skills Required: 2+ years experience in US Credit Reporting. Should have worked with various credit bureaus in the past. Good Communication Skills. Great hands on experience with Data management, Creating reports, managing disputes related to credit reporting.
Posted 2 months ago
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