Client Success Manager ll

8 - 13 years

10 - 15 Lacs

Posted:15 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are seeking an experienced Digital Marketing Manager to lead our agencys digital marketing efforts. The successful candidate will be responsible for building long-term relationships with international clients, investigating and determining client needs, and managing a team of marketing executives to deliver strong results across multiple accounts. The ideal candidate will have a strong understanding of digital marketing channels, including PPC, SEO, and social media, and be able to drive results and grow accounts.

Key Responsibilities:

  1. Client Relationship Management:
Build and maintain long-term relationships with international clients to ensure satisfaction and loyalty.
Investigate and determine client needs and wants with digital marketing initiatives.
  1. Team Management:
Manage a team of marketing executives to deliver strong results across multiple accounts.
Provide guidance, training, and mentorship to team members to ensure they are equipped to execute digital marketing campaigns effectively.
  1. Campaign Management:
Work with marketing teams to drive PPC, SEO, and social media results and increase the quality of leads.
Develop and execute digital marketing campaigns to achieve business objectives.
  1. Innovation and Strategy:
Keep abreast of the latest digital marketing trends, techniques, and technologies to suggest new and innovative ideas to grow accounts.
Develop and implement digital marketing strategies to stay ahead of the competition.
  1. Client Meetings and Pitches:
Participate in client meetings to discuss campaign performance, provide insights, and identify opportunities for growth.
Participate in new pitches to win new advertising accounts and grow the agencys portfolio.
  1. Reporting and Analysis:
Track and analyze campaign performance metrics (e.g., website traffic, conversions, ROI, etc.).
Provide regular reporting and insights to clients and stakeholders.
  1. Budgeting and Forecasting:
Manage digital marketing budgets and forecast future expenses.
Ensure budget allocation is aligned with business objectives and campaign performance.

Skills and Requirements:

  • Excellent oral and written communication skills in English.
  • 8+ year of experience
  • Experience in Managerial Role while handling a team of 5-10 people
  • Early joiner
  • Strong analytical skills.

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IT Services and IT Consulting

Noida UP

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