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Client Servicing , Relationship Manager , Mumbai

2 - 6 years

0 Lacs

maharashtra

Posted:1 week ago| Platform: Shine logo

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Skills Required

customer relationship management product presentation complaint handling customer service database management order processing grievance handling record keeping negotiation skills issue resolution product knowledge excellent communication skills superior people skills sales closing phone communication sales quota achievement

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for closing sales deals via client visits and maintaining good customer relationships. An effective sales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. Your responsibilities will include contacting potential or existing customers to inform them about a product or service, answering questions about the company's services, entering and updating customer information in the database, taking and processing orders in an accurate manner, and handling grievances to preserve the company's reputation. It is important to go the extra mile to meet sales quotas and facilitate future sales. Keeping records of client visits and sales, as well as noting useful information, is crucial. Outstanding negotiation skills with the ability to resolve issues and address complaints are necessary for this role. Additionally, you should have the ability to learn about products and services and describe/explain them to prospects effectively.,

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