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Kotak Mahindra Bank
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Client servicing-Professional

Client servicing-Professional

Kotak Mahindra Bank

1 - 5 years

1 - 5 Lacs

gandhinagar

Posted:-1 days ago| Platform:

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Skills Required

team management channel sales team handling customer service client servicing business development banking operations sales branch management marketing relationship management key account management channel management portfolio management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Kotak Mahindra Bank Limited is looking for Client servicing-GIFT Branch to join our dynamic team and embark on a rewarding career journey

Client Relationship Management: Build strong and positive relationships with clients, serving as the main point of contact and fostering trust and rapport
Needs Assessment: Understand client requirements, objectives, and challenges to provide tailored solutions and services
Communication: Communicate effectively with clients to convey information, updates, and responses to inquiries promptly and professionally
Problem Solving: Address client concerns, resolve issues, and provide solutions to ensure client satisfaction
Project Coordination: Coordinate and manage projects, ensuring that timelines, deliverables, and expectations are met
Client Feedback: Gather feedback from clients, analyze their preferences, and use the insights to improve services and offerings
Upselling and Cross-Selling: Identify opportunities for upselling additional products or services that align with client needs
Reporting: Prepare and present regular reports on key metrics, performance, and project status to clients and management
Client Retention: Focus on retaining existing clients by providing exceptional service and addressing their evolving needs

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Kotak Mahindra Bank

Banking

Mumbai Maharashtra

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Client servicing-Professional