Client Servicing Manager (Event Management)

As a Client Servicing Manager (Event Management) at Ecube Corporate Solutions Pvt Ltd, your role will involve the following responsibilities: - Act as the main liaison between clients and the internal team. - Understand client briefs, objectives, and expectations, and translate them into actionable plans. - Coordinate with internal teams (operations, creative, production, logistics) to ensure flawless execution. - Prepare presentations, proposals, budgets, and post-event reports for clients. - Manage client communication, feedback, and queries professionally and promptly. - Handle multiple accounts/projects simultaneously with strict timelines. - Ensure repeat business and long-term relationships through proactive servicing. - Support the business development team in pitching new ideas and acquiring clients. - Be present on-site during events to oversee client satisfaction and manage last-minute requirements. Skills & Competencies required for this role include: - Strong interpersonal and client relationship management skills. - Excellent verbal and written communication (English & local language). - Presentation and negotiation skills. - Ability to handle pressure and deadlines. - Problem-solving and quick decision-making abilities. - Knowledge of event industry trends, vendors, and processes. Qualifications needed: - Graduate/Postgraduate in Marketing, Mass Communication, Event Management, or related fields. - Prior experience (3+ years) in client servicing within an event management agency is mandatory. Additionally, you should have the following qualities: - Willingness to travel and work on-site during events. - Flexible with working hours (especially around event timelines). - Smart, proactive, and well-groomed personality. It is important to note that a Bachelor's degree in Event Management, Hospitality, Business, or a related field is preferred. Experience in event management or a related field is a plus. ,