Client Servicing Manager - Digital Marketing

Role Overview:

We are looking for an experienced Client Servicing Manager with a strong background in digital marketing and project management. The ideal candidate will be responsible for building strong client relationships, ensuring smooth project execution, and delivering high-quality digital marketing solutions that meet client objectives.

Key Responsibilities

Client Relationship Management

· Act as the primary point of contact for clients, understanding their business goals and marketing needs.

· Build and maintain strong, long-term relationships with clients to ensure satisfaction and retention.

· Conduct regular meetings, presentations, and performance reviews with clients.

Project Management

· Oversee end-to-end digital marketing project lifecycle, from planning to execution and delivery.

· Coordinate with internal teams (SEO, PPC, Social Media, Content, Creative, and Development) to ensure timely delivery of campaigns.

· Track project progress, manage timelines, and ensure all deliverables meet quality standards.

· Identify potential risks in project execution and take corrective actions proactively.

Digital Marketing Expertise

· Provide strategic input on campaigns including SEO, SEM, Social Media, Content Marketing, Email, and Paid Ads.

· Analyze campaign performance reports and communicate results to clients with actionable insights.

· Stay updated with the latest digital marketing trends and tools to provide innovative solutions.

Account Growth & Revenue

· Identify opportunities for upselling and cross-selling additional services to existing clients.

· Work closely with the sales team to drive account growth and meet revenue targets.

Required Skills & Qualifications

· Bachelor’s degree in Marketing, Business Administration, or related field.

· 3–6 years of experience in client servicing/account management within a digital marketing agency.

· Proven track record in handling multiple client accounts and digital marketing projects.

· Strong understanding of digital marketing channels (SEO, PPC, Social Media, Automation).

· Excellent communication, presentation, and interpersonal skills.

· Proficiency in project management tools (Asana, Trello, Monday.com, or similar).

· Ability to interpret analytics and prepare performance reports.

Nice-to-Have Skills

· Knowledge of marketing automation platforms (HubSpot, Zoho, etc.).

· Experience in healthcare or B2B digital marketing.

Key Attributes

· Strong leadership and team coordination skills.

· Problem-solving mindset with a client-first approach.

· Ability to work under pressure and meet tight deadlines.

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person

Speak with the employer
+91 9116139991