Client Servicing Manager

Job Description: You are an experienced Client Servicing Manager with expertise in corporate events responsible for leading client relationships and driving growth. Your strong event planning skills and experience in managing Profit & Loss (P&L) for events will be crucial in enhancing client satisfaction through exceptional service and upselling opportunities. As the Client Servicing Manager, your key responsibilities include leading and mentoring the Client Servicing team and in-house event team. You will be tasked with building lasting client relationships, driving upselling opportunities, overseeing event strategy and execution to ensure alignment with client objectives, and managing P&L statements to maintain budget control and meet financial goals. Your role also involves establishing and maintaining high-quality client service protocols, resolving client issues professionally to maintain satisfaction and retention, compiling reports to assess KPIs, identify trends, and recommend improvements. To qualify for this position, you should have at least 5 years of experience in a client-facing role within corporate events, proven expertise in managing P&L for events, and identifying upselling opportunities. Strong leadership, communication, and problem-solving skills are essential, along with the ability to multitask and meet deadlines in a fast-paced environment.,