Client servicing- Field sales- Deputy Manager- Okhla

Infocom Network Private ltd

1 - 5 years

3 - 4 Lacs

faridabad delhi / ncr

Posted:-1 days ago| Platform:

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Skills Required

field sales client servicing key account management renewals b2b sales upsell cross sales client retention field work corporate sales enterprise sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Client Servicing & Relationship Management

Build trusted relationships with assigned clients and act as their primary point of contact.
Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
Understand client business goals and suggest relevant solutions to help them achieve better results.
Share product/service updates, new features, or add-on offerings to keep clients informed and interested.

Retention & Renewals

Drive timely contract renewals and ensure minimal client churn.
Track client usage, engagement levels, and overall satisfaction to ensure high retention.
Provide clients with ROI-driven insights to reinforce the value of our services.

Upselling & Cross-Selling

Identify opportunities to expand client engagement through relevant upsell and cross-sell solutions.
Collaborate with internal teams to customize offerings as per client needs.

Collaboration & Reporting

Coordinate with support, operations, and product teams to resolve client queries quickly.
Maintain accurate records of all client interactions, renewals, and account activities in CRM.
Share regular updates and reports on client feedback, account health, retention rates, and revenue contribution.

Skills:

Good Communication
Negotiation skills
Key account management skills
Client Servicing, retention and renewals

Interested candidates can share their cvs on shaheen.khan@tradeindia.com or whatsapp on 7061049272

More Jobs at Infocom Network Private ltd

Client servicing- Field sales- Deputy Manager- Okhla

faridabad, delhi / ncr

1.0 - 5.0 yrs

INR 3 - 4 Lacs

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