Client Services Executive

2 - 6 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You are a full-time Client Services Executive based in Mumbai, responsible for managing client relationships and handling day-to-day client interactions. Your key responsibilities include maintaining business relationships, addressing client queries and concerns promptly, and ensuring that the delivery of services meets client expectations by collaborating with internal teams effectively. Key Responsibilities: - Manage client relationships and address their queries and concerns in a timely manner - Work closely with internal teams to ensure the delivery of services meets client expectations - Maintain business relationships with clients - Collaborate within the team to achieve common goals Qualification Required: - Experience in Client Services, Client Relations, and Customer Satisfaction - Skills in Business Relationship Management - Strong Analytical Skills - Excellent communication and interpersonal skills - Ability to work independently and collaboratively within a team - Experience in the media or marketing industry is a plus,

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