Client Services Associate

Position:

Experiences:

Educational Qualification:

Vacancy: 10

Location :

Salary : As per last drawn

Company Profile:

Job Responsibilities

– Strong command over written English (grammatically correct written English)

– Customer Support – Assist the customer process and solve Customer queries via email/chat/calls.

– Ensuring customer satisfaction through prompt responses and query resolution

– Coordinate with internal team for issue resolving & coordination with customer

– To ensure that tasks are completed daily and in a timely manner

– Respond to customers in tickets issues, follow-ups, etc.

– Should be well versed with MS Office

Mandatory Requirements

•        Should be ready to work in Night shifts and 5 days working.

•        Should be ready to Work from Office

Soft Skills:

•  Excellent verbal and written communication skills

•  Should possess prioritizing and organizing skills

•  Logical and reasoning abilities to take right decisions to resolve customer’s issues.

•  Result oriented who can drive towards stringent targets.

•  Passion for Customer Services and enhancing customer experience

•  Should be punctual and responsible with work

• Should have the passion to learn and grow