Client Service Manager, AS

As a Client Service Manager at Deutsche Bank in Mumbai, India, your role is crucial in promoting Corporate Bank services, resolving obstacles, and maintaining high service standards globally. You will collaborate with onshore teams, liaise with overseas counterparts, and manage client queries efficiently. Your responsibilities include working closely with various teams to ensure seamless deal closures, aligning with offshore teams, providing support for self-service apps, preparing MIS reports, and contributing to continuous improvement initiatives. You will also manage administrative tasks, engage with stakeholders for compliance and audit requirements, and conduct surveys to enhance service quality. To excel in this role, you should have a graduate/post-graduate degree with 6-12 years of experience in servicing corporate clients or financial institutions. Strong analytical and communication skills, proficiency in English and local language, and the ability to work in a fast-paced environment are essential. Your diligence, teamwork, adaptability, and proficiency in MS Office tools will be key to success. Deutsche Bank offers a supportive environment with benefits such as comprehensive leave policies, parental leaves, childcare assistance, insurance coverage, and opportunities for professional development. You will receive training, coaching, and continuous learning opportunities to advance your career within a collaborative and inclusive work culture. Join us at Deutsche Bank, where we strive for excellence, responsibility, initiative, and collaboration every day. Together, we celebrate our successes and create a positive, fair, and inclusive work environment for all. Visit our company website for more information and be part of the Deutsche Bank Group's journey towards positive impact and growth.,