Client Service Manager, AS Deutsche Bank

6.0 - 12.0 years

0 Lacs

maharashtra

On-site

As a Client Service Manager at Deutsche Bank in Mumbai, India, your role is crucial in promoting Corporate Bank services, resolving obstacles, and maintaining high service standards globally. You will collaborate with onshore teams, liaise with overseas counterparts, and manage client queries efficiently. Your responsibilities include working closely with various teams to ensure seamless deal closures, aligning with offshore teams, providing support for self-service apps, preparing MIS reports, and contributing to continuous improvement initiatives. You will also manage administrative tasks, engage with stakeholders for compliance and audit requirements, and conduct surveys to enhance service quality. To excel in this role, you should have a graduate/post-graduate degree with 6-12 years of experience in servicing corporate clients or financial institutions. Strong analytical and communication skills, proficiency in English and local language, and the ability to work in a fast-paced environment are essential. Your diligence, teamwork, adaptability, and proficiency in MS Office tools will be key to success. Deutsche Bank offers a supportive environment with benefits such as comprehensive leave policies, parental leaves, childcare assistance, insurance coverage, and opportunities for professional development. You will receive training, coaching, and continuous learning opportunities to advance your career within a collaborative and inclusive work culture. Join us at Deutsche Bank, where we strive for excellence, responsibility, initiative, and collaboration every day. Together, we celebrate our successes and create a positive, fair, and inclusive work environment for all. Visit our company website for more information and be part of the Deutsche Bank Group's journey towards positive impact and growth.,

Posted 5 days ago

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Client Service Manager Deutsche Bank

6.0 - 12.0 years

0 Lacs

maharashtra

On-site

As a Client Service Manager at Deutsche Bank, you will play a crucial role in promoting Corporate Bank services, resolving roadblocks, and ensuring high service standards for clients globally. You will collaborate with onshore and overseas teams, manage client queries, and support self-service apps. Your responsibilities will include preparing MIS reports, contributing to continuous improvement initiatives, and managing administrative tasks for the team. Additionally, you will engage with stakeholders for compliance and audit requirements, conduct surveys and reviews, and work towards issue resolution. To excel in this role, you should possess a graduate/post-graduate degree with 6-12 years of experience in servicing corporate clients or financial institutions. Strong analytical and communication skills are essential, along with the ability to work effectively in virtual global teams. You should be adaptable to fast-paced environments, demonstrate diligence, and have a proactive attitude towards meeting deadlines. Experience in electronic banking support and proficiency in MS Office tools are advantageous. At Deutsche Bank, you will benefit from a comprehensive leave policy, gender-neutral parental leaves, childcare assistance, and educational sponsorships. The company provides an Employee Assistance Program, health insurance, and other benefits to support your well-being. Training, coaching, and continuous learning opportunities are offered to help you excel in your career. The culture at Deutsche Bank fosters collaboration, responsibility, and initiative, encouraging employees to achieve success together. Join us at Deutsche Bank and be part of a positive and inclusive work environment where your contributions are valued and celebrated. Learn more about our company and culture at https://www.db.com/company/company.htm. We are committed to empowering our employees to excel together every day and strive to create a culture of success within Deutsche Bank Group.,

Posted 6 days ago

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